Operations Supervisor, NFS
Job Location:
Newton, MA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for overseeing the daily operations of the department including providing patient meals cafeteria services catering and ensuring the efficient and high-quality delivery of nutrition services while maintaining compliance with health and safety standards.
Does this position require Patient Care
No
Essential Functions
-Supervise and coordinate the day-to-day activities of the Nutrition and Food Services department including meal preparation meal assembly and meal delivery to patients and cafeteria customers.
-Ensure the timely and accurate production of meals adhering to established recipes and portion control standards.
-Maintain adherence to food safety sanitation and infection control standards in food preparation and service areas.
-Conduct regular inspections and audits to ensure compliance with regulatory and accrediting agency requirements.
-Recruit train and supervise food service staff ensuring they are knowledgeable about food safety protocols patient diet orders and customer service.
-Address customer inquiries complaints and feedback promptly and professionally.
-Assist in developing and managing the departments budget ensuring cost-effective operations without compromising food quality and safety.
-Ensure staff are trained in safe food handling practices and provided with necessary personal protective equipment (PPE) and safety resources
Qualifications
Education
Bachelors Degree Foodservice Management NOT required nor bachelors degree Related Field of Study required
Can this role accept experience in lieu of a degree Yes
Licenses and Credentials
Experience
Food Service Experience 5-7 years preferred and Management Experience 3-5 years required
Knowledge Skills and Abilities
- Knowledge of food safety regulations nutrition principles and dietary requirements for various patient populations.
- Knowledge of healthcare-specific dietary requirements and therapeutic diets is advantageous.
- Leadership and interpersonal skills with the ability to motivate and inspire teams with varied experiences and viewpoints
- Excellent organizational and problem-solving abilities to oversee food service operations efficiently.
- Budgeting and financial management skills to support departmental operations within allocated resources.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/HourlyGrade
4EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
