Operations Supervisor

When what you Crave is creative work new challenges and a team that knows how to get things done and have fun doing it youve come to the right place.

As Americas first fast-food hamburger chain weve been serving Cravers for over 100 years. But weve got our eyes on an even tastier futurealways finding new ways to innovate grow and create Memorable Moments with our customers and team members. If youre passionate curious and ready to make an impact wed love to have you on our team.

The Operations Supervisor is responsible for production operations of the Bakery. The duties include but are not limited to human relations production safety scheduling (production and people) training and developing of team members and direct reports. The role is required to fill in for the position of Bakery Plant Manager during the Plant Managers absence. The incumbent is expected to uphold and demonstrate the Companys Core Values. This position description does not contain a comprehensive list of required duties and responsibilities. The Operations Supervisor is expected to perform related duties assigned by management which may be added revised or eliminated based on business and operational needs with or without advance notice.

• High School Diploma or GED required;

• At least 2 years supervisory experience with some having been within the White Castle system preferred;

• Previous training and experience in the baking industry obtained through education or experience is preferred;

• Supervise bun production to ensure that quality White Castle buns are produced and packaged in the most efficient and cost-effective way possible;

• Training and development of production personnel regarding their essential functions safety and Good Manufacturing Practices;

• Supervision of Assistant Operations Supervisors to ensure that goals and objectives are met;

• Coordinate plant production requirements to complete orders and to maintain proper freezer inventories;

• Act as Safety Coordinator ensuring that facility equipment and team members are trained properly and OSHA compliant;

• Perform plant wide safety meetings and coordinate monthly safety inspections;

• Maintain OSHA required safety training files and training schedules for all team members;

• Maintain inventory control over produced product and raw materials;

• Prepare various documents safety inspections performance appraisals and assist with corrective actions and complete various reports;

• Skillful at reading PH & Color meters and thermometers;

• Capability to operate a forklift;

• Ensure adherence to plants security and safety policies and procedures and a safe working environment for all Team Members;

• Communicate effectively with customers and all levels of the organization in a professional manner display a positive demeanor and be responsive to team members needs; and

• Must be flexible to work hours to meet the needs of the plant including any shift evenings weekends and holidays.

• Good interpersonal and human relations skills with ability to maintain a positive professional demeanor accepting responsibility and demonstrating a willingness to learn;

• Knowledge training and experience with production sanitation quality and safety;

• Possess the aptitude to select train develop and motivate staff and teams;

• Good verbal communication skills and the ability to effectively give clear instructions to direct and motivate team members;

• Possess knowledge of OSHA 10 or the ability to complete the compliance class;

• Good employee relation skills be team oriented and work well with others give and receive direction and follow clear and detailed instructions;

• Acquire knowledge through training and coach and train others on equipment procedures and workplace health & safety procedures;

• Proficiency in making decisions concerning personnel problems production sanitation and shipping;

• Efficiently work and respond in a fast-paced environment to meet operational demands;

• Possess capability to stay focused and accomplish multiple tasks independently with little supervision and within established timeframes;

• Ability to troubleshoot problems and be able to make on the spot decisions to keep equipment running;

• Strong knowledge of food safety principles including SQF required;

• Good understanding of HACCP SSOP GMPs and knowledge of FDA regulations;

• Proficient computer experience with knowledge of Microsoft Word Excel Outlook and warehouse management software (ERP/WMS);

• Aptitude to complete AIB course and AIB Principles in Baking;

• Proficient in how each piece of equipment operates and be able to function efficiently in any of the production line positions which is acquired through observation and hands-on experience;

• Possess good math skills and knowledge of inventory procedures team member time keeping systems and scheduling are required either through education training and/or experience; and

• Ability to successfully complete on-the-job training.

• Physical effort and lifting required particularly when shorthanded and assisting various teams within the bakery;

• Ability to work in an environment with occasional exposure to noise heat cold fumes smoke cleaners and other elements;

• Capability to wear safety gear including safety glasses and other various types of safety gear supplied by the company;

• Frequent periods of standing sitting and walking; and

• Ability to hear comprehend and professionally respond to co-worker inquiries comments and concerns.

Pay Rate: Starting at $94271.32 / year

Why youll like it here:

Being family-owned and operated since 1921 comes with its perks and were not just talking about benefits (while those are pretty great). It means putting people first thinking for the long-haul and creating a place where team members feel supported valued and empowered to grow. Heres just a few ways we invest in our team:

• Comprehensive Health Benefits (Medical Dental Vision)

• Financial security with contributions to your 401(k) Retirement Plan and Profit-Sharing Plan

• Company paid Life Insurance and AD&D

• Weekly paychecks and holiday bonuses

• Shift premium

• Promote from within practice

• Employee Assistance Program tuition reimbursement and scholarship opportunities

• And much more!

Learn more about how we take care of our team by visiting our online benefits guide here.

*Programs and benefit eligibility varies based on the average hours worked location and length of service at White Castle.

White Castle is an Equal Opportunity Employer

White Castle will upon request offer a reasonable accommodation to applicants with disabilities under the Americans with Disabilities Act and/or any applicable state or local law. Should you need assistance with completing this application or with any other part of the application process please contact Team Member Services at .

Required Experience:

Manager