Operations Supervisor

Job Description:

What This Role Is All About

Likewize is looking for an energetic people-focused Operations Supervisor to lead our Outbound Device Protection Fulfillment team at our Flower Mound distribution center. Youll be responsible for driving the daily success of our fulfillment operation overseeing the complete outbound workflow from order fulfillment and shipping through dock execution while ensuring safety quality and efficiency every step of the way.

Were seeking a leader who excels in fast-moving environments brings a passion for developing high-performing teams and is motivated by delivering results. Leveraging strong labor planning project management and operational leadership skills youll play a key role in optimizing processes improving performance and creating an exceptional experience for both customers and employees.

Your Key Areas of Focus

• Own the end-to-end outbound device protection fulfillment operation ensuring accurate efficient and timely execution across pick pack ship and dock activities.

• Lead a team of Coordinators and associates to deliver exceptional performance foster engagement and create a culture of accountability collaboration and continuous improvement.

• Develop and execute labor plans that optimize staffing levels maximize productivity and support evolving business demands.

• Drive operational excellence by achieving service quality safety and productivity goals while maintaining a customer-first mindset.

• Monitor workflows and performance metrics proactively identifying opportunities to improve efficiency increase throughput and enhance inventory accuracy.

• Lead continuous improvement initiatives and special projects that streamline processes reduce operational costs and support scalable growth.

• Partner cross-functionally to solve challenges remove roadblocks and ensure seamless execution across warehouse and fulfillment operations.

• Adapt quickly to changing priorities technologies and business needs while maintaining a focus on delivering results and driving team success.

What Were Looking For

• 5 years of experience in warehouse logistics supply chain or fulfillment operations paired with 3 years of leadership experience.

• A proven leader who can inspire teams drive performance and cultivate a culture of accountability engagement and continuous growth.

• Strong experience in labor planning workforce optimization and operational execution within a fast-paced environment.

• Knowledge of warehouse management and inventory systems; experience with product grading is a plus.

• Exceptional communication and relationship-building skills with the ability to collaborate effectively across teams and functions.

• A data-driven solutions-oriented mindset with a passion for process improvement and operational excellence.

• Strong project management skills and the ability to successfully lead initiatives that improve efficiency quality and scalability.

• Someone with a strong sense of urgency and a can-do attitude.

Extra Skills Wed Love to See

• A Bachelors degree in Business Supply Chain Management or a related field that supports your warehouse operations expertise.

When Great Work Happens

In this role youll join our mid-shift team and work Monday through Friday from 10:00am to 7:00pm.

Get To Know Us

The world runs on connected devices. At Likewize we make the experience around them work better. We partner with many of the worlds biggest brands to design and deliver seamless device journeys across protection repair upgrade and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong we make it right. When customers are ready for something new we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast challenge the obvious and look for better answers.

We are driven by Success Passion Professionalism Accountability and Teamwork and we look for people who share the same values. At Likewize we Go for Growth. To us that means passion over complacency accountability over excuses teamwork over silos and professionalism as the standard. This is how we create success. If that fires you up youre going to love it here.

To learn more about who we are visit our website at .

Where We Work

Our Flower Mound distribution center is located on Lakeside Parkway in the DFW Trade Center offering easy access to major highways as well as a 10-minute commute to Dallas-Fort Worth International Airport. We take pride in the onsite amenities we provide for our distribution center team including a climate-controlled work environment a beverage station with coffee tea and filtered ice & water multiple vending machines for convenient dining options and personal lockers for storing personal belongings.