Operations Supervisor (Cold Chain Operations)

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Job Summary

The Operations Supervisor is responsible for leading day-to-day warehouse and distribution activities to ensure the safe compliant and efficient movement of customer products throughout the facility. This position oversees personnel workflow execution inventory control quality compliance and service performance across receiving putaway replenishment picking packing shipping and inventory management functions. The supervisor plays a critical leadership role in supporting temperature-controlled Plasma Operations ensuring product integrity and regulatory compliance while driving a culture of safety accountability and continuous improvement.

Key Responsibilities

Operational Leadership

• Direct and supervise daily warehouse operations and assigned personnel.
• Plan and prioritize work to meet productivity quality inventory and customer service objectives.
• Monitor workflow staffing levels and operational performance throughout the shift.
• Ensure adherence to standard operating procedures (SOPs) work instructions and regulatory requirements.
• Coordinate cross-functional activities with Quality Inventory Control Transportation Maintenance and Customer Service teams.
• Lead shift startup meetings communication huddles and end-of-shift reviews.

Plasma Operations

• Oversee the receipt storage movement and shipment of blood plasma and plasma-derived products.
• Ensure compliance with all customer requirements GMP GDP FDA OSHA and applicable regulatory standards.
• Maintain chain of custody product traceability and temperature control requirements.
• Investigate and respond appropriately to product variances quality events temperature excursions and inventory discrepancies.
• Ensure proper handling and documentation of temperature-sensitive biological products.
• Partner with Quality personnel to maintain audit readiness and regulatory compliance.

Safety & Compliance

• Promote a strong safety culture and ensure compliance with all company safety policies and procedures.
• Conduct safety observations investigations and corrective actions as needed.
• Ensure associates complete required certifications and annual training.
• Enforce PPE requirements bloodborne pathogen precautions and hazardous material handling procedures.
• Lead emergency response efforts for spills incidents and environmental or safety concerns.

Team Leadership & Development

• Supervise coach and develop warehouse associates and team leads.
• Conduct performance reviews coaching discussions and corrective action as required.
• Support hiring onboarding training and employee development efforts.
• Foster a positive accountable and high-performance work environment.
• Identify and develop future leaders within the organization.

Qualifications

• Bachelors degree preferred; or equivalent experience.
• 3 years of leadership experience in warehouse distribution manufacturing logistics or supply chain operations.
• Experience leading teams in a regulated environment preferred.
• Strong knowledge of inventory management material handling and warehouse operations.
• Ability to analyze operational data and use metrics to drive performance.
• Strong communication organizational and problem-solving skills.
• Proficiency with warehouse management systems (WMS) RF technology and Microsoft Office applications.

Schedule:

• Current schedules consist of four 10-hour shifts:
  • Sunday - Wednesday 7:00 AM start or
  • Wednesday - Saturday 7:00 AM start
• Schedule and shift assignment are subject to change based on business needs.

Working Conditions:

• Regular work in freezer and ultra-low temperature environments ranging from -20C to -30C.
• Exposure to temperature-sensitive biologic products and materials requiring specialized handling procedures.
• Ability to wear required cold-weather gear and personal protective equipment for extended periods while performing essential job functions.

This position serves as a frontline leader responsible for storage movement and distribution of temperature-sensitive blood plasma and biologic products. Leaders are responsible for maintaining product integrity and complying with all applicable safety quality and regulatory requirements while handling these materials.

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We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

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