Operations Supervisor BWI (THS)
Baltimore, MD - USA
Job Summary
Discover an exciting future at the Airport!
Operations Supervisor (QAS Cargo - THS)
$24.05/hr $5.26/hr Health and Wellness stipend
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing mail handling ramp handling terminal services and GSE fuel supply and maintenance services.
Our employees receive the following based on position and eligibility requirements:
Insurance - health dental and life
401(k) retirement plan with company match
Employee Assistance Program
Employee discounts
Competitive wages
Flexible schedule
Advancement opportunities
On the job training
$300 referral bonuses - unlimited
DailyPay
Position Overview:
The Operations Supervisor is responsible for the safe and cost-effective use of the facility equipment and labor within control of this position. Ensure all staff are compliance with Inlands policy of superior service and satisfaction while maintaining compliance with all written company and Government rules and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Participate and exchange ideas in meetings and conference calls as required keeping the Operations at your location updated on new developments
Ensure your station is focused on achieving optimal customer service customer retention and customer relationships to maintain quality of service
Assist the General Manager and/or Operations Manager with station audits provide the information needed for reports and handle all airline and FAA questions/concerns as required.
Promote consistent reinforcement and adherence to QAS mission values and purpose to instill the core beliefs of QAS
Assist the Base General Manager in hiring scheduling and training; recommended discipline and promotion of employees to new duties and responsibilities
Assure that station is kept clean and safe through safety compliant methods as prescribed within safety and security procedures and programs
Audit and maintain that all station activities are conducted to guarantee the highest level of employee and equipment safety for protection of assets sustaining regulatory compliance and support company mission values and purpose
Ability to lead theteam in meeting goals identifying areas of strength build and maintain work teams and relationships and follow through to be sure that deadlines are met and success/failures are identified following each project
Actively promote adherence to safety practices and programs and hold site employees accountable for leading safety and compliance in the workplace
Work in a safe manner and lead by example in the context of performing the functions of this position
Ensure the base operates profitably and is meeting the Quantem predetermined profit plan for the base
Assist in hiring and retaining employees scheduling training and timely submission of payroll
Administering personnel documents handling employee issues and submitting required documents to the Corporate Office
Ability to mentor coach and lead Operations staff for further growth and development
Performs other duties assigned by QAS management
Compliance with all applicable environmental laws and permits
REQUIRED SKILLS AND EXPERIENCE:
High School Diploma or GED required
Valid US drivers license
Must be able to pass all required background and clearance requirements
2 years in a Base Leads role preferred
Successful completion of the SIDA airport badging or background check process is required for this location.
Ability to work different shifts including weekends and holidays
Knowledge of converting kilos and pounds tariff book usage and rate application
AOSSP/MSP FAA/TSA dangerous goods Air carrier Hazmat SIDA and Equipment Certification
Effective time management and organizational skills to manipulate multiple projects and conflicting deadlines at once
Must have excellent verbal and written communication skills
The ability to listen to others and value opinions interpret information promote and execute ideas prepare reports and presentations lead groups and provide the foundation of open communication are required
Intermediate computer skills with working knowledge of Microsoft programs (Outlook Word PowerPoint and Excel)
PHYSICAL DEMANDS:
Routinely required to stand; walk; sit; use hands to handle or feel objects tools or controls; reach with hands and arms; speak clearly and hear efficiently
Employees must routinely lift and/or move up to in excess of 25/55 pounds
Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus
Work Environment:
Office environment with the potential of remaining seated for extended periods of time;
Continuous use of a computer keyboard and mouse;
Warehouse - physically strenuous prolonged periods of time standing with exposure to noise (may be excessive at times) safe but potentially unpleasant odors varying temperatures and humidity in and around heavy moving equipment;
Outdoor - prolonged periods of time standing with exposure to prevalent weather dust dirt fuel fumes and noise in or around heavy equipment and moving vehicles;
May be exposed to hazards inherent in airport operations including noise vehicles equipment and weather all of which are well-managed with a high level of training personal protective equipment and safety procedures.
Physical Demands:
Must be able to squat stoop kneel bend stretch crawl in awkward positions;
Must be able to lift push pull up to 55 pounds at times but not in excess of 75 pounds;
May be exposed to loud noises harmful materials and dangerous equipment or machinery;
Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft protecting the environment or keeping passengers and cargo moving your future can take off with the Inland Group.
Required Experience:
Manager
About Company
IDS, a member of the Inland Group of Companies, focuses solely on the delivery of aircraft deicing and anti-icing services. Collectively, we have safely deiced over 500,000 aircraft.