Operations Specialist

Performance Analysis & Reporting:Collect and analyze last-mile delivery data to monitor KPIs identify trends and deliver data-driven reports for management decision-making.

Process Optimization:Evaluate workflows across pickup sorting dispatch and delivery to recommend cost-saving process improvements and standardize regional procedures.

Logistics & Resource Planning:Oversee daily route assignments resource allocation and scheduling to meet fluctuating demand and maintain continuity during peak periods.

Cost Control:Analyze logistics expensesincluding transportation and laborto identify cost-reduction opportunities and assist with budget planning.

Cross-Functional Collaboration:Partner with dispatch warehouse and customer service teams to resolve bottlenecks align workflows and execute logistics projects.

Industry Benchmarking:Research industry standards and benchmark internal performance to identify strategic efficiency improvements.

Bachelors degree in Operations Management Organizational Management or a related field with relevant operational coursework.

Ready to be part of a growing innovative team Explore our current job openings and apply today!

How to Apply

Interested candidates are invited to submit their resume and cover letter to

Email:

We are an equal opportunity employer and do not discriminate based on race color religion gender gender identity sexual orientation national origin disability or any other characteristic protected by law. We will assign different supervisors to oversee various tasks with on-the-job training provided through a rotational approach

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Up to 70% Medical insurance 100% Dental and Vision Insurance

About SwiftX Inc.

SWIFTX Inc. is a U.S.-based express delivery and logistics company specializing in reliable technology-driven final-mile delivery solutions for the growing e-commerce market. We support retailers carriers and businesses with efficient package delivery transportation and logistics services across major metropolitan areas.

Position Summary

SwiftX Inc. is seeking an Operations Specialist. The role focuses on analyzing operational performance supporting strategic execution of delivery workflows and contributing to management-level decision processes involving efficiency cost optimization and service quality improvement.

Required Experience:

IC