Operations Manger
Job Location:
Job Location:
Springfield, VT - USA
Yearly Salary:
$ 70000 - 80000
Yearly Salary:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
Operations Manager Mitigation
Position Summary
Team Olson believes together we can make today better! As the Operations Manager of Mitigation you will play a pivotal role leading motivating and supporting the Production/Restoration division to ensure customer satisfaction revenue growth profit growth management development and staff development. They oversee all operational activities and pursue operational objectives.
Key Responsibilities
Operational Management
Oversee the management of operational activities and the efficiency of existing organizational processes
Manage staff development of the Production/Restoration division.
Work closely with the MUO Market Leadership to ensure operations remain compliant with legal and regulatory requirements.
Develop implement and oversee protocols to maintain facility vehicles equipment and consumables.
Review document and discuss operational outcomes and key measures with the MUO Market Leadership
Maintain the development of leadership and management skills as well as Restoration expertise.
Follow and oversee safe work practices and adherence to safety and risk management guidelines.
Train Recruit Retain and Manage the Production/Restoration personnel.
Fleet management ensure vehicles are mechanically maintained and prepared for daily activities.
Insurance & Client Communication
Develop implement and maintain quality assurance protocols to ensure a positive customer client and adjuster experience.
Vendor & Subcontractor Coordination
Maintain constant communication with management staff and vendors to ensure proper operations of the organization.
Project Management & Documentation
Utilize job mgmt software to oversee project scheduling compliance items and field updates.
Oversee and maintain team accuracy of job notes photos and moisture readings in job mgmt software ensuring consistency with estimating platforms.
Schedule crews and resources to provide service on active projects.
Communicate workload and scheduling conflicts early; consult leadership as needed.
Coordinate and oversee Restoration services with crews and subcontractors.
For T&M projects ensure daily entries crew notes and material logs are accurately documented and turned in by the team.
Training and Development
Train and develop staff on scoping and documentation required on every project.
Train and develop staff in proper use of tech and applications associated with restoration services.
Operational Billing & Expenses
Notify accounting when invoices for building/vehicle maintenance are payment ready.
Oversee and maintain warehouse supply and order for current operational needs ensuring all invoices are turned into accounting.
Other Duties as deemed appropriate for the role by Team Olson Executive Leadership
Qualifications
Proven ability to manage multiple people simultaneously.
Comprehensive understanding of water fire mold and all restoration processes.
Proficiency in job mgmt software estimating platforms moisture reporting and Google Suites.
Excellent communication organization and client service skills.
Strong attention to detail documentation and compliance accuracy.
Effective decision-making and problem-solving skills.
Able to work independently and collaboratively. Valid drivers license and reliable transportation required.
Reports To: MUO Market Leader
Direct Reports:
Restoration Supervisors
Restoration Technicians
Dotted Line Support
MUO Leadership
MUO Project Coordinators
Director of Administration
Director of Operations Support
Executive Administration
Compensation: $70000.00 - $80000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO Springfield/Greene County Nixa/Branson you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
