Operations Manager

The Road Services Divisionof King Countys Department of Local Services seeks an experienced people leader and operations manager to join its Maintenance Section Leadership Team a creative and skilled team of professionals. Our ideal candidate shares a commitment to building a culture of transparency safety and belonging and is comfortable working with a highly operational workforce. This leadership position ensures that Roads maintenance and operations are optimized and aligned with King Countys True North Values and the divisions strategic priorities.

Applyingequity racial and social justice principles is a daily responsibility and a foundational expectation for all King County this role you will apply equity and social justice principles that exemplify shared values behaviors and practices to all aspects of the work.

• Provideclear transparent and accountable leadership to a diverse workforce that prioritizes safety and a culture of belonging.
• Act as an integral team member on the Roads Maintenance Leadership Team.
• Plan Do Check and Adjustto optimize delivery of operational and budgetary priorities; develop and implement strategies to accomplish those priorities. Bring a continuous improvement mindset and process improvement skillset to the organization.
• Implementstrategic plans goals and policies; ensure compliance with applicable laws regulations and policies; analyze and interpret operating policies procedures and guidelines; and approve recommendations for improvement.
• Serve as the liaison between the Roads Maintenance Section and the Engineering Section as well as with other county agencies cities and other governmental and non-governmental partners.
• Strategizenew initiatives problem solving and operational improvements.
• Preparepresentations written materials and graphic communications for senior management crews and people leaders.
• Plan coordinate and directemergency response planning and make emergency response and recovery decisions related to various disasters (earthquakes floods windstorms snow etc.)
• Build teams supervise and mentor staffacross the Maintenance section; assist and make recommendations on hiring disciplining and terminating subordinates; prepare performance appraisals and maintain appropriate documentation for personnel issues; enforce workplace rules including employee discipline and positive performance counseling.
• Play a key role during flood and snow events and other natural disasters
• Supervise staff and manage programs across planning environmental/cultural resources business administration special use permits and claims 24/7 customer service performance management continuous improvement workforce planning organizational development and other as needed special projects and initiatives.
• Lead help develop and motivate employeeshelping them to recognize the important role they each play in achieving the overall agency priorities while empowering individuals to pursue professional goals.

Values (ACTIVATE)

Accountable
Collaborative
Timely
Impactful
Value Employees
Accessible
Trusted
Equitable

• Possess arobustexecutiveskillset including strong people leadership organization strategic thinking and organizational development; demonstrated experience leading inclusive group processes.
• Be proactiveand able to manage/track a high volume of diverse tasks and projects.
• Demonstrated ability to be self-directed and adaptable in a multi-faceted and sometimes ambiguous environment; ability to track prioritize and manage multiple issues and competing priorities.
• Developandmaintain an effective collaborative and positive staffing environment including workforce development personnel management conflict resolution and managing staff and organizations through periods of change.
• Effectivelyleadindividualsand/orteams in service-based programs working with diverse populations including race ethnicity gender ability age sexual orientation and socio-economic status in a culturally competent manner.
• Demonstratebehaviors and decision making that reflect accessibility respect equity and belonging.
• Possessexcellentwrittenverbalorganizationandpresentationskillswiththeabilitytoconcisely clearlyandeffectivelycommunicateinformationtoarangeofaudiences.
• Excellentinterpersonalskills and ability to anticipate and successfully navigate issues and perform effectively in a range of situations.
• Experience maintaining positive working relationships with senior managers elected officials staff and other partners.
• Experiencemanaging multiple programs; planning scheduling and obtaining all necessary resources to complete projects including guiding the preparation and monitoring of project cost estimates delivery timelines and other measures of success.
• Apply knowledge of local state federal and environmental laws regulations and policies pertaining to road maintenance.
• Recognize assessandoverseeresolution of complex and/or technical problems or hazards related to the road system the communities served and the diversity of built and natural environments within which the road system is located.
• Ability to read maps and plan sets policies legislation and other technical information.
• Familiarity withhuman resources labor relations and leadership principles and be dedicated to employees and the management of their performance and development of their skills.
• Predictableandreliableattendanceisessentialincludingtheabilitytoeffectivelyrespond after hours and during emergencies and/or naturaldisasters. Note that this position is primarily an in-person position with some remote work possible.
• Proficiency with MS Office Suite SharePoint Teams and other appropriate technology.
  
  

• Knowledgeof GIS Maintenance Management Systems and Roadworks.
• Knowledge of King County and Washington State regulations and policies pertaining to road maintenance.
  
  

• Have a valid Washington State Drivers License.

Interview Schedule:Those applicants who pass the initial screening will be invited to participate in a 15 minute phone interview the week of July 20th. If you are selected to move forward after the phone interview you will be invited for a 45-minute in-person interview the week of July 27th.

Who may apply:This recruitment is open to all qualified applicants.

Application Process:A full and complete King County application is required. You may also provide a resume and cover letter summarizing how you meet the experience qualifications knowledge and skills for the position. Applicants will be screened for clarity completeness and competitiveness. The most competitive candidates may be invited to participate in one or more interviews.

Work Schedule: The work week is normally Monday through Friday 8.00 a.m. to 5:00 p.m. but may at times require work outside of normal business hours. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.

Emergency Designation Status:This position has been designated as a First Responder - Employees who in the early stages of an incident are responsible for protecting and preserving life property evidence the environment and restoring order.

Unless otherwise directed by the County Executive department director or agency head all employees regardless of designation are expected to report to work or request leave during an emergency or inclement weather. For more detailed information please visit HR Policy County OperationsDuring Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

Union Membership:This position is represented by PTE Local 17.

Teleworking Requirement
This position requires in-office presence at least four days a week to foster connection and responsiveness arrive prepared and on time and structure meetings with clear goals and next steps.

Work Location
Employees will have access to shared workspaces at various King County facilities. The employee will report to work at Renton Maintenance Facility - 155 Monroe Ave NE Renton WA 98056.
Employees will be provided with a King County-issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference Come join the team dedicated to serving one of the nations best places to live work and play.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.