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Would you like to join an international team working to improve the future of healthcare Do you want to enhance the lives of millions of people Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop produce and market innovative medicines solutions and services in more than 110 countries and regions. |
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Summary:
TheOperations Manager is a key member of the donor center leadership team responsible for overseeing day-to-day operational performance to ensure donor safety regulatory compliance and achievement of production goals. This role provides direct leadership to frontline staff across donor floor operations and ensures all center activities align with company standards SOPs and applicable regulatory requirements.
Assistswith operational management of a Plasma Collection Center ensuring compliance with all applicable policies and regulations and overall performance and profitability of the on behalf of the Center Manager in his/herabsencemay manage the center alone for days at a time. This position will manage employees in centers with over50000 liters.
Primary Responsibilities:
Responsible for all aspects of the donor center when the Center Manager is not present.
Collaborates with Training and Quality staff to ensure that training and quality goals are met.
Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
Monitors and evaluates with the Center manager to develop action plans to maximize center efficiency andsupervisesthe implementation of critical decisions for themodificationsof action plans.
Responsible for all personnel functions including hiring assignment and direction of work development and training disciplinary actions and termination and the maintenance of all personnel records
Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
Actively delegates monitors and holdsresponsiblethe operations supervisors for their performance.
Directs and supervises includes creating and managing work schedules.
Establishes andmaintainsthe ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
Other Responsibilities:
Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
Responsible for freezer management including overseeing plasma shipments and equipment to answer all freezer alarms and deal with them appropriately
Developsand implementsactive donor recruitment advertising campaigns to improve production levels.
Maintains thorough familiarity and ensures compliance with state and federal regulations U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures Occupational Safety and Health Administration (OSHA) Clinical Laboratory Improvement Amendments (CLIA) and Current Good Manufacturing Practice (cGMP).
Directskey personnel in donor selection plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures Occupational Safety and Health Administration (OSHA) Clinical Laboratory Improvement Amendments (CLIA) and Current Good Manufacturing Practice (cGMP).
Buildsrapport with donors to ensure overall customer satisfaction with the center to support long-termdonation.
Controlscenter donor funds and ensure that all financial records areaccurateand in order.
KeepsCenterManager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
Minimizescenter liability through constant risk management all unsafe situations and Situations/ and implements required corrective actions.
Directs andmonitorsthe performance of outside vendors.
Reviewsandmonitorspecial projects for accuracy andtimelycompletion.
Works with the Center Manager in implementing the donor centers mission into the community.
This job description is intended to present the general content and requirements for the performance of this description is not to be construed as an exhaustive statement of duties responsibilities or and supervisors may assign other duties as needed.
Education
Bachelors degree or equivalent preferably in Science Business Nursing Finance or related field.
Experience
Typically requires 3 years of related experience in clinical or general business experience in a medical and/or cGMP regulated environment with plasma or whole blood preferred.
Equivalency
Depending on the area of assignmentdirectly relatedexperience or a combination ofdirectly relatededucation and experience and/or competencies may be considered in place of the stated : Ifa job level requires aBachelorsdegree plus 4 years of experience anequivalencycould include 8 years of experience anAssociatesdegree with 6 years of experience or aMastersdegree with 2 years of experience.
Knowledge Skills Abilities
Developing command of leadership organizational customer service interpersonal communication and computer abilities. Ability to understand and assess FDA regulations.
Ability tomaintainadequate levels of plasma collection and adhere to quality standards.
Ability to motivate staff to achieve established goals and standards.
May berequiredto relocate
Occupational Demands Form # 6:
#BiomatUSA
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active nonexpired Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
Location:NORTH AMERICA : USA : LA-Lafayette:USLAY - Lafayette LA-E Main St-TPR
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