Operations Manager
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Job Summary
PIRTEK the nations leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values:
PIRTEK franchisees operate brick-and-mortar service centers and purpose-built mobile service units which boast a 1-hour ETA for on-site emergency hose services available 24/7/365 setting us above the competition. Come join our growing team and keep your community operating!
Who Were Looking For
PIRTEK is hiring for an Operations Manager to oversee and coordinate a team of Hose Installation Technicians ensure customers receive exceptional service and manage inventory levels to consistently meet customer needs. We are looking for a highly driven and self-sufficient individual with excellent communication teamwork and customer service skills. Our most successful Operations Managers are:
Natural leaders
Strong relationship builders
Motivational to individuals and teams
Mechanically inclined
Organized in their work
Hydraulic and industrial hose experience is NOT required but would be a great advantage. Each Operations Manager is provided with training opportunities at the franchise owners discretion on industry knowledge PIRTEK front and back-end processes safety standards and the associated operational software. PIRTEK USA also provides a 24/7 hotline giving technicians expert support when troubleshooting unusual situations or abnormalities in the field.
Job Description
Responsibilities
Adhere to all industry and PIRTEK safety standards
Provide strong leadership and accountability for a team of Hose Installation Technicians
Field incoming phone calls to dispatch team members to service locations
Ensure customers receive the highest quality of service by training a competent team providing ongoing learning events and ensuring Hose Installation Technicians have the tools and inventory needed for successful service
Maintain materials and inventory by managing quantities forecasting needs and placing Purchase Orders as needed
Ensure company equipment and vehicles are well-maintained
Assemble and install hydraulic hoses for customers at the brick-and-mortar shop or on-site as needed
Perform other related duties as assigned
Work Environment
You will primarily work at the PIRTEK brick-and-mortar location in both the office and warehouse areas and will provide in-field support as needed.
Computer/desk work 50% of the time on average; hose assembly and warehouse work 50% on average
You will be exposed to moderately loud equipment/machinery in the warehouse area
Oil grease lubricant and other messy substances are frequently used in this industry which you will come in contact with
You may be required to travel for training initiatives at no cost to you
Skills & Abilities Needed
Ability to read write and communicate in English
Ability to be self-driven while managing multiple priorities and requirements
Outstanding communication skills (verbal and written)
Motivating leadership style that drives team success
Critical thinking and ability to make quick decisions
Moderate to advanced computer/technology acumen (operational software; inventory management)
Mechanically inclined/ability to work with hand tools and larger equipment
Qualifications
High School diploma or GED
Experience in a supervisory role (2 years)
Experience in an industrial/mechanical/construction or related field a plus
Ability to pass a background check
Be part of one of the fastest-growing franchises in the U.S. while keeping Americas essential industries operating.
PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation and strive to be giving participants in the communities we serve. Above all PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.
We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.
Whether youre just starting or looking to advance your career youll find a supportive culture with teams characterized by honesty and integrity. As a Mobile Sales and Service Technician you will be helping a small business owner grow their local business and enjoy a career where no two days are the same. You will also be provided a company vehicle to use while commuting to and from work.
PIRTEK franchises are locally owned and operated by people interested in your success. Many Mobile Sales and Service Technicians go on to become Operation Managers Business Managers and even Franchise Owners themselves.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PIRTEK Corporate.
Required Experience:
Manager
About Company
PIRTEK USA provides the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States. Our 100+ locations offer a 1-Hour ETA for on-site emergency hose service, available 24/7/3 ... View more
