Operations Manager (Denver Metro Area | Colorado Front Range)
Denver, CO - USA
Job Summary
COMMAND Service Systems Inc. is a leading commercial cleaning and integrated facility services company serving Colorado and surrounding markets for over 26 years. Were looking for an experienced hands-on Operations Manager to oversee multiple commercial accounts lead employees and deliver exceptional customer service.
This is a field-based leadership position for someone who enjoys working with people solving problems coaching employees and building strong client relationships.
At COMMAND our Operations Managers are empowered to make decisions solve problems and build lasting customer relationships while working directly with company leadership.
We Offer:
- Competitive Salary
- Performance Bonus Opportunities
- Company Vehicle
- Company Laptop & Cell Phone
- Health Dental & Vision Insurance
- 401(k)
- Paid Time Off & Paid Holidays
- Leadership Development
- Career Advancement Opportunities
COMMAND provides commercial janitorial day porter healthcare environmental services floor care and restoration carpet cleaning window cleaning pressure washing specialty cleaning and facility support services throughout Colorado.
As an Operations Manager youll oversee multiple commercial accounts throughout the Denver Metro Area while serving as the primary contact for clients. Youll lead supervisors and frontline employees to ensure exceptional service quality and customer satisfaction.
- Manage daily operations for multiple commercial facilities
- Recruit hire train coach and develop employees
- Lead supervisors and janitorial staff
- Conduct quality inspections and resolve customer concerns
- Build strong client relationships
- Manage staffing scheduling labor hours payroll and account budgets
- Coordinate specialty cleaning services
- Ensure OSHA and company safety compliance
- Conduct employee training and safety meetings
- Manage equipment inventory and supplies
- Support new account transitions
- Utilize company software to manage inspections and work orders
- Identify opportunities to improve efficiency and customer satisfaction
- Bilingual (English/Spanish)
- Excellent communication leadership and customer service skills
- Strong organization and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience managing labor budgets and employee performance
- Valid drivers license with a clean driving record
- Flexibility to work occasional evenings and weekends
- 3 years of Operations Management experience
- Commercial cleaning or facility services management experience
- Experience managing multiple commercial accounts
- Recruiting hiring and developing employees
- Microsoft Office proficiency
- Experience with inspection or work order management software
- Build long-term customer relationships
- Develop engaged teams
- Deliver consistent high-quality service
- Meet labor budgets and operational goals
- Solve problems proactively
- Create efficient profitable operations
If youre a bilingual leader who enjoys developing people solving problems and delivering exceptional service wed love to hear from you.
Join COMMAND Service Systems Inc. and help lead one of Colorados most respected facility service companies.
Benefits: Medical Insurance Dental Insurance Vision Insurance Paid Sick Days Paid Holidays 401K/403b Plan
This job reports to the
This is a Full-Time position
Required Experience:
Manager