Operations Manager

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity improve public safety and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech and visit to learn more.

At OTI we offer great benefits and the chance to work on projects that have a meaningful impact on millions of people. Youll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The Operations Manager is a proactive problem-solver who can navigate and optimize budget procurement human resources and administration in city government. This is a hands-on role responsible for making the SPEED team run effectively and deliver effective products to shorten the new construction permitting process.

Responsibilities include:
-Coordinate with budget procurement legal sourcing and cyber teams to keep dependencies moving and the teams work aligned to the citys standards and timelines;
-Coordinate resource allocations across product teams;
-Manage and track incoming requests in-flight products and upcoming work;
-Manage and optimize budgets working with expense and capital teams;
-Create track and optimize procurements for tools and personnel;
-Onboard new hires making sure people are ramped supported and contributing to their first few weeks;
-Report to internal and external stakeholders on team health project status and operational metrics;
-Perform special projects and initiatives as assigned.

HOURS/SHIFT
Day - Due to the necessary duties of this position in a 24/7 operation candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn NY

TO APPLY
Please go to and search for Job ID #789810

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

OTI participates in E-Verify

IT PROJECT SPECIALIST - 95710

Qualifications :

1. A baccalaureate degree from an accredited college in computer science engineering human computer interaction interactive media digital and graphics design data visualization communication or a related field and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology process methodology and/or domain; or

2. An associate degree from an accredited college in computer science engineering human computer interaction interactive media digital and graphics design data visualization communication or a related field and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology process methodology and/or domain; or

3. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology process methodology and/or domain; or

4. Education and/or experience which is equivalent to 1 2 or 3 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time