Operations Manager 3

Smart IMS Inc

Job Location:

Englewood Cliffs, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 14 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: eCommerce Fulfillment Specialist
Duration (Contract): 6 Months
Client Location: Englewood Cliffs NJ 07632

Location Preference: Onsite

Job Description:

Responsibilities:

Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of orders.
Analyze order data across Client and partner systems to detect and address inaccuracies and risks proactively manage exceptions and their resolutions and maintain an accurate picture of all orders in the pipeline.
Partner cross-functionally with business supply chain customer support and technical product teams to address customer logistical technical and payment-related issues.
Identify customer pain points across the product delivery & installation lifecycle and drive process improvements and technical product development to enhance the customer experience.
Develop & own volume forecasting for our logistics partners for capacity planning purposes.
Measure & develop key performance metrics to maintain operational excellence and identify strategies for improvement.

Required Skills Experiences Education and Competencies:

Bachelor s degree required
4 years relevant experience in fulfillment or eCommerce business operations
Experience with Alteryx & Tableau software is a strong advantage
High volume eCommerce order management experience preferred
Six Sigma certification preferred

The hourly range for roles of this nature are $30.00 to $40.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.

Job Title: eCommerce Fulfillment Specialist Duration (Contract): 6 Months Client Location: Englewood Cliffs NJ 07632 Location Preference: Onsite Job Description: Responsibilities: Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of orders. Analyze order data...