Operations Director

Are you a Dynamic Operations Leader with Proven Success leading an Operations Department and team Are you both a Strategic and Tactical Leader thats motivated by enhancing operational and customer experience Are you a People-Centric Leader who enjoys coaching and mentoring a high-performingaccountable team If so this Operations Director position may be a match for you!

TheOperations Director reporting directly to the CEOwill oversee U.S. Operations supporting network operations customer support infrastructure service delivery logistics and advanced service teams. You will manage the operations department and team to drive operational execution through strategic leadership collaboration and coaching while maintaining strong customer satisfaction reliability efficiency and scalability. You will serve as part of the U.S. Leadership team and partner cross-functionally with Product Finance Sales and System Administration teams as well as global leaders to support overall organizational growth.

Why this Company & Position

• Global Company in business for 20 years
• Leading Tech Company serving over 18000 global customers
• Join a supportive team that fosters a family-like culture
• Values Work/Life balance with generous Paid Time Off
• Team-Building Events that build camaraderie
• Competitive Salary Range: $148-195K 10% Individual Bonus Company bonus
• Great Benefits Package: 100% Employer-Paid Medical Dental Vision 401K with 100% Match on contributions Monthly Car Allowance FSA
• Location: Hybrid in Manassas Virginia (After minimum 90 days)

Background Profile:

• Bachelors Degree MBA is Preferred
• 20 years of progressively responsible Operations experience
• 10 years Operations Leadership experience managing an Operations department and large distributed technical teams in multiple locations
• REQUIRED: Experience in Data Center Hosting Infrastructure i.e. (IaaS Cloud BareMetal Dedicated Servers VPS Colocation CDN)
• You have a strong understanding of service delivery models customer support environments data center infrastructure and network operations
• Proven track record of Strategic Operational Execution & Planning with strong analytical & decision-making skills
• You bring Exceptional Communication Stakeholder Management & Engagement skills cross-functionally across the business
• Demonstrated experience managing operational service contracts vendors & suppliers

For IMMEDIATE consideration send your resume to