OPERATIONS DIRECTOR- Campus Dining TEXAS A&M UNIVERSITY- College Station, TX

Chartwells Higher Education is seeking a self-motivated individual for the role of DIRECTOR OPERATIONS(#2 operator reporting to VPO) at TEXAS A&M UNIVERSITY in College Station this exciting role you will advise the day-to-day operations and financial success of residential dining retail and catering operations on the campus. This includes adhering to contract guidelines the Health Departments regulations company standards and expectations of food quality freshness and presentation. With Chartwells rapid growth trajectory theres immense potential for you to advance authoritatively and make an immediate impact on our food service operations. You will help lead the campus food service team within the account while maintaining strong client relationships and work to fulfill our mission at Chartwells.

Key Responsibilities:

Leads manages and inspires a diverse team at a large account with the goal of providing top-notch service to the client students and community
Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability safety employee engagement etc.)
May serve on district leadership team and participates in ongoing conversations with peers to share best practices mitigate risks champion diversity and build community
Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
Fosters a culture of transparency understanding education safety and accountability at the account
Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
Ensures client needs are met or exceeded we retain the account find cross-sell opportunities and assist in rebid process as directed
Supports functional areas of operation including but not limited to safety marketing nutrition and culinary
Ensures adherence to local state federal and company policies and conducts unit audits to ensure conformance for key areas (e.g. food storage sanitation)
Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs along with completing all required reporting on time
Champions development within the account; conducts performance evaluations along with succession planning for the account; has full understanding of all roles within operation
Owns the financial results for the account and works with leadership to ensure accuracy for reporting forecasting and budgeting processes
Ensures consistent and fair administration of all policies and procedures

Preferred Qualifications:

Bachelors degree and minimum of three (3) years of management experience preferably in foodservice and hospitality management
Is well-versed in all aspects offoodservice management with a proven track record of success
Has proven track record of leading a business and a team strong customer service and good business and financial acumen
Demonstrates strong initiative critical thinking ownership communications (listening written and verbal) multi-tasking prioritization and organization skills
Champions the inclusion mindset and is proactive positive professional and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software

Embark on a dynamic career journey with us where innovation and creativity thrive and your contributions make a tangible impact on campus life!