Operations Coordinator

HOW YOU WILL IMPACT THE BIG PICTURE:

The Operations Coordinator supports EWTN News leadership by managing team coordination logistics and operational workflows with a focus on efficiency and communication. This position bridges multiple functions including HubSpot management contract tracking and event planning to enhance organizational effectiveness.

WHAT YOU WILL DO:

• Support the COO and Strategic Operations Managers of EWTN News by drafting memos briefs and correspondence as well as calendaring meeting preparation expense routing.
• Support Digital Marketing and advertising initiatives through email and e-blast execution; maintaining list hygiene and performance reports; track YouTube analytics revenue and projections.
• Maintain the master contract and subscription tracker; flag upcoming renews as needed.
• Serve as first point of contact for inbound internal and external requests directed to the COO and Strategic Operations Manager; draft responses appropriately.
• Partner with administrative team to support office management coordinate meeting logistics track cross-functional deliverables and support billing-related tasks.
• Collaborate with teammates for special events planning for both on and off-site.
• Draft and maintain standard operating procedures; identify process gaps and recommend practical improvements.

ABOUT YOU:

• You have a minimum of three to five years of prior experience in operations administrative or coordinator roles ideally in media publishing or a mission-driven organization.
• You have a BA in Journalism Communications or other related field.
• You are a practicing Catholic with an understanding of the faith and a strong commitment to EWTNs mission.
• Mid-level HubSpot experience or demonstrated ability to learn HubSpot quickly; ability to work efficiently with email workflows list management and basic reporting; proficient working with the Microsoft 365 suite.
• Excellent written and verbal communication skills with the ability to draft professional correspondence on behalf of leadership.
• A pro-active self-starter with a can-do attitude and a strong work ethic.
• Highly organized and detail-oriented; able to multi-task at a high level to manage multiple priorities across competing stakeholders.
• Comfortable using AI tools to accelerate routine work; prior experience using Copilot ChapGPT or equivalent is preferred.
• Ability to work with discretion and project a professional demeanor at all times; proven ability to handle confidential information.
• Flexible to work an adjusted schedule when necessary for events and special projects.

PREFERRED QUALIFICATIONS:

• Bilingual; proficiency in reading/writing/speaking in any language(s) in addition to English; Spanish is preferred
• Experience supporting executive-level leaders
• Familiarity with or equivalent project management tools

WHAT YOULL LOVE ABOUT WORKING HERE:

• We offer a career with purpose! Apply your God-given talents knowing your contributions help to advance EWTNs mission of sharing the Gospel with the world.
• Caring environment. We value the importance of family/life balance and welcome you as an EWTN family member not just an employee.
• Worship at work! Freedom to participate in Mass visit the chapel for prayer or attend an annual retreat.
• Competitive salary and comprehensive benefits package including Health Dental Vision Life & Disability insurance and Retirement Savings Plan.
• 11 Paid Holidays and generous Paid Time Off program.
• Tuition reimbursement for online continuing education and degree programs through our partnership with Catholic International University.
• Ability to learn alongside legacy employees while bringing new ideas to the growing team!