Operations Coordinator

• Do you have a passion for organization project management and customer service while performing with a results-driven operations team
• Do you want to be part of a technology-focused three-time Crains Coolest Company award-winning team that gets excited over complex problem-solving
• Do you want to make competitive wages and earn bonuses

If so check out our website and see if this opportunity is one youd like to pursue.

We offer:

Health insurance

Paid time off

Dental insurance

Vision insurance

401(k) matching

Life insurance

Tuition reimbursement

Disability insurance

Flexible schedule

Flexible spending account

Work from home

Employee assistance program

Health savings account

Travel reimbursement

Wellness reimbursement

Time off to volunteer

Essential Duties and Responsibilities:

Prioritize schedule and route shipments for transportation throughout the US.

Assist with the day-to-day coordination execution and tracking of domestic shipments

Enter shipments and quotes into the operating platform

Tracking and tracing freight; providing estimated times of arrival and verifying piece counts entering accurate notes in the system

Gathering proof of deliveries and entering in the operating system

Gathering and entering vendor costs into shipments

Prepare shipments for invoicing within time frame of ICAT policy

Assisting to review vendor billing discrepancies (variances)

Prepare quotations and coordinate documentation between customers and vendors

Support the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences

Perform other emergent duties and projects requested in support of ICATs fast-paced environment

High school diploma or equivalent; some college preferred

Able to foster accountability and commitment to achieve department goals

Desire and drive to learn and grow

Outstanding communication skills Excellent verbal and written with an emphasis on listening

Extremely well organized with the ability to handle multiple tasks simultaneously

Able to plan and effectively set priorities for implementation

Advanced skills with Microsoft office products

Ability to work in a response-oriented industry

Ability to build relationships with internal and external clients

Ability to anticipate and analyze problems document issues and recommend solutions

Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization

Ability to deal with a fast-paced entrepreneurial environment

Personal Characteristics:

Possess a strong work ethic with a persistence in pursuit of objectives

Understands and responds to situations that require a sense of urgency

Consistent in follow-up and follow-through

Credible with a high level of personal integrity

Loyal and dedicated to the success of colleagues and team members

Optimistic outlook toward all activities able to transmit this optimism to others

Will naturally adopt ICATs core values and seamlessly assimilate into ICATs culture