Operations Coordinator

Operations Coordinator - San Francisco CA

Full-Time Exempt On-site

5 minimum days/week in office

It always seems impossible until its done. - Nelson Mandela

We believe that even the biggest problems can be broken down into small achievable steps. Poverty and access to justice are part of the same problem. And were solving this problem together. At Open Door Legal (ODL) were pioneering the countrys first system of universal access to civil legal representation to dramatically reduce poverty and prove that the law really can belong to all of us. Weve grown 150x in 10 years and in the next 2 years we hope to finish scaling across San Francisco. To achieve this goal weve created an award-winning and best-in-class legal aid organization full of passionate motivated gritty thoughtful and team-oriented people. We believe that injustice is the heart of poverty and were looking for someone to join us in ensuring justice for all.

Delivering on the promise of making San Francisco the first city in the US with universal access to legal services requires high-touch operations with many moving parts including at least four physical office locations centrally located within our communities of service volunteers and interns and grant administration. The Operations Coordinator supports the operational infrastructure that enables Open Door Legals offices and teams to function this role you will coordinate facilities administration vendor management office infrastructure operational systems organizational logistics and the organizations volunteer program. Working closely with the Associate Director of Operations the Operations Coordinator will implement operational systems maintain organizational documentation support grant administration and reporting processes and coordinate organization-wide operational initiatives. This role also leads the day-to-day administration of ODLs volunteer program ensuring an exceptional volunteer experience while supporting organizational talent and community engagement goals.

Success in this role requires grit dynamism teamwork care and passion (our five values as an organization). You will report directly to our Associate Director of Operations.

• Coordinate facilities vendors service providers maintenance scheduling and landlord communications as well as office infrastructure projects office moves and workspace improvements.
• Manage office furniture equipment shared workspaces kitchens and organizational purchasing.
• Coordinate implementation tasks for operational projects led by the Associate Director tracking project timelines action items and implementation progress.
• Coordinate collection of grant documentation and reporting materials; track grant reporting deadlines and cross-functional follow-up; and maintain grant documentation reporting templates and operational records.
• Maintain standard operating procedures (SOPs) templates forms operational documentation and organizational resources.
• Manage volunteer recruitment interviewing onboarding offboarding scheduling and communications.
• Maintain volunteer databases surveys evaluations reporting and program documentation.
• Build and maintain relationships with schools workforce organizations and community partners to strengthen volunteer pipelines.
• Coordinate logistics for board meetings staff events trainings and organization-wide gatherings.
• Provide administrative coordination for organization-wide operational initiatives.
• Embrace and embody our values of teamwork grit caring passion and dynamism.

• Passion for the mission of Open Door Legal
• Minimum of three (3) years of experience in operations office administration volunteer management project coordination or nonprofit administration.
• Demonstrated ability to coordinate multiple priorities and manage complex administrative workflows.
• Strong organizational communication and relationship-building skills.
• Experience in maintaining systems documentation and operational processes.
• Comfortable coordinating across multiple departments and managing competing priorities.
• Proficiency with Microsoft Office Google Workspace project management tools and database systems (experience with Salesforce Notion or similar platforms preferred).
• Must live within San Francisco or be willing to commute regularly to and between our four offices (Bayview Excelsior Western Addition and Sunset).

• Experience with Salesforce Notion or similar platforms
• Experience working with low-income and vulnerable populations
• Experience working in a human services nonprofit
• Having lived a significant period of your life in San Francisco proper

Starting compensation is $76500 to $92500 annually based on experience.

• Loan Repayment Assistance - for staff pursuing 10-year public interest debt forgiveness we will pay the minimum payment on all qualifying loans so that you dont need to worry about student loan debt (this is a conditional benefit).
• Medical/Dental/Vision Plan offerings at 100% coverage
• Generous paid time off (four weeks vacation and two weeks sick/care)
• Flexible work hours
• Generous paid parental leave
• 401K/Retirement Account
• Strong organizational culture
• We believe everyone is always learning. We financially invest in individual professional development for each staff member and provide many internal and external mentorships coaching and learning opportunities (conferences workshops etc.).
• We are a fun and hard-working office with best-in-class technology solutions for anyone whos passionate about making a meaningful and measurable difference.

Applications received before July 24 2026 will receive priority consideration.

To apply submit your cover letter and resume. You may type your cover letter into the text box or combine your cover letter and resume into one PDF document for upload.

Ideal start date: August 10 2026

Open Door Legal is proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law including the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability please let us know at .