Operations Coordinator- Outpatient Mental Health

• Welcome and check in patients while creating a warm professional experience
• Verify insurance benefits and collect patient co-pays and coinsurance
• Manage incoming phone calls patient portal communications and business text messages
• Coordinate new patient inquiries including outreach scheduling and intake paperwork
• Assist with referrals medical records requests and care coordination
• Manage provider schedules within the electronic health record (EHR) system
• Maintain office supply inventory and coordinate vendor relationships
• Support onboarding and offboarding of staff
• Coordinate internal meetings and assist with administrative projects
• Process incoming and outgoing mail
• Provide operational support to leadership and assist with ongoing process improvements
• Perform other duties as assigned

• Associates or Bachelors degree preferred
• Previous experience in customer service administrative support medical reception or front-office operations required
• Strong communication and interpersonal skills
• Excellent organizational time management and problem-solving abilities
• Proficiency with Microsoft Office 365 and strong overall computer literacy
• Detail-oriented with the ability to prioritize multiple responsibilities
• Experience with insurance verification healthcare administration or finance is preferred but not required
• Experience learning new software systems including electronic health records is a plus

• Friendly professional and patient-focused
• Organized and dependable with strong attention to detail
• Comfortable adapting within a growing organization
• Able to manage multiple priorities in a fast-paced environment
• Collaborative proactive and eager to learn
• Interested in growing into additional operational and leadership responsibilities over time

• $24-26/hour

If youre looking for an opportunity to make a meaningful impact while building a long-term career with a growing healthcare organization wed love to hear from you.
TES Staffing is an Equal Opportunity Employer and welcomes applicants from all backgrounds and experiences.