Operations Coordinator (0097719)

Title: Operations Coordinator
Position Number:
Hiring Unit: OFFICE OF THE PROVOST OFFICE OF THE PROVOST OFFICE OF THE PROVOST
Location: UH at Manoa
Date Posted: 8/6/2026
Closing Date: 8/20/2026
Band: C
Salary : salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Permanent

Duties and Responsibilities
(NOTE: * denotes Essential functions)

1. *Serves as a trusted senior-level administrative professional and provides the lead executive administrative support of broad scope and complexity on a variety of priorities and initiatives in support of the Chancellor and UH Manoa campus.
2. *Provides operational leadership resource optimization strategic coordination and assistance to the Chancellor with implementing executive functions and institutional priorities.
3. *Oversees day to day office operations manages cross-departmental initiatives and leads high-level administrative communication and decision-making workflows for the Chancellors Office.
4. *Manages current and emerging issues on behalf of the Chancellor addressing matters related to campus programs initiatives and administrative operations.
5. *Works with executives and administrators to resolve issues developing action plans and ensuring timely follow-through with a high degree of tact diplomacy confidentiality and judgment.
6. *Responds to and resolves requests directed to the Chancellor coordinating with appropriate leaders and may take appropriate action on behalf of Chancellor in accordance with Chancellors objectives and practices.
7. *Ensures actions and materials are in compliance with University policies and Chancellors directives.
8. *Assists the Chancellor in advancing campus priorities and may lead the planning implementation and coordination of strategic initiatives that support the campus and its leadership.
9. *Establishes cultivates and maintains effective working relationships with system and campus leadership deans and directors faculty staff students shared governance groups unions community partners government agencies donors and other key stakeholders.
10. *Researches evaluates and recommends proposed policies and procedures contributing to the development of new administrative policies and institutional practices.
11. *Consults with managers administrators and staff to gather background information and support informed decision making for the Chancellor.
12. *Monitors higher education trends practices and developments advising the Chancellor on emerging issues and opportunities that may impact the University.
13. *Prepares reports findings recommendations and briefing materials ensuring the Chancellor and senior leadership have accurate and timely information.
14. *Drafts and coordinates executive communications including speeches remarks statements presentations and talking points for the Chancellor.
15. Oversees news releases publications events and media communications issued on behalf of the Chancellor to ensure accuracy and alignment with institutional messaging.
16. *Prepares documents and correspondence for the Chancellors signature ensuring accuracy clarity and adherence to University policies.
17. *Ensures the accuracy and integrity of materials issued under the Chancellors name verifying data context and policy implications with relevant program areas.
18. Conducts research and prepares the Chancellor for meetings and engagements providing summaries background materials and situational context.
19. Supports the Chancellor in maintaining effective relationships with the Legislature system administrators and external partners to advance University priorities.
20. Leads special projects and strategic initiatives on behalf of the Chancellor analyzing issues and developing solutions that support institutional effectiveness.
21. *Collaborates with administrators faculty governance and program areas to ensure coordinated action on institutional issues and timely completion of action plans.
22. Ensures administrative policies and procedures are current accurate and properly disseminated working with program administrators to maintain progress.
23. Organizes and manages staff and resources on behalf of the Chancellor to meet strategic initiatives benchmarks and organizational objectives.
24. Other duties as assigned.

1. Possession of a baccalaureate degree in business administration public administration education administration social sciences or related field and 8years of progressively responsible professional experience with responsibilities for executive administrative leadership and operations; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
2. Advanced and comprehensive knowledge and understanding of a wide range of developing and emerging concepts principles and methodologies in the area of executive administrative leadership and operations.
3. Comprehensive knowledge and understanding of a wide range of principles theories federal and state laws and systems associated with higher education administration.
4. Demonstrated ability to understand problems from a broad interactive perspective and use reasoning to discern underlying principles and issues when problem solving and apply creative thinking to resolve problems in new and innovative approaches.
5. Demonstrated written and verbal competence in presenting ideas concepts and models clearly using persuasion and negotiation to build consensus and cooperation.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.
7. Demonstrated ability to operate a personal computer apply word processing software.
8. For supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.
9. Demonstrated capacity to manage complex fast-changing priorities and situations including organizing complex systems and creating effective processes.
10. Demonstrated ability to be clear tactful and professional in both verbal and written communication.
11. Demonstrated skill to effectively collaborate and communicate with constituents and stakeholders both internal and external on variety of matters and issues.
12. Demonstrated ability to handle and manage sensitive and confidential information with highest discretion.
13. Demonstrated familiarity and ability to be proficient in modern office technology and applications in effort to strengthen operations management and process improvement.
14. Demonstrated experience in managing and problem-solving administrative issues.
15. Ability to work early mornings nights weekends and holidays as needed to support Chancellors priorities and campus events.

1. Experience working in a higher education environment in direct support of a senior executive or administrator.
2. Understanding of the State of Hawaii government and legislative structure and practices.
3. Knowledge of the University of Hawaii and the applicable laws administrative rules policies procedures and practices.
4. Experience working in a unionized environment.
5. Familiarity with the UH and UH Manoa educational system institutional culture and shared governance environment.
6. Experience coordinating complex multi-organizational programs or strategic campus initiatives across diverse operational units.
7. Commitment to knowledge of and experience with the mission and purpose of the University of Hawaii to position it as a leading indigenous-serving higher education institution.

1. Cover letter indicating your interest in the position and how you satisfy the minimum and desirable qualifications;
2. Resume;
3. Names and contact information (telephone number and email addresses) of three (3) professional references; and
4. Copy of unofficial transcripts (official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted.) Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link: