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Operations Clerk-I

LanceSoft


Job Location:

Chicago, IL - USA

Hourly Salary: USD 30 - 31
Posted: 24 October 2026 (10 hours ago)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary

Job Title: Operations Clerk
Location: Chicago IL 60654
Duration: 4 Months
Payrate: $28-$30 Per hour
Part Time Job

Job Functions & Responsibilities:
Hiring & Onboarding
  • Source interview and hire Onsite Support Specialists (OSS)
  • Ensure candidates meet quality reliability and professionalism standards
  • Own onboarding process and set new hires up for success
Training & Enablement
  • Conduct initial and ongoing training for OSS
  • Reinforce standards for setup labeling and participant experience
  • Ensure OSS understand operational playbooks and expectations
Field Quality & Performance Management
  • Coordinate coverage and onsite experience for customer launches
  • Conduct live evaluations of OSS during shifts
  • Provide direct feedback and coaching to improve performance
  • Identify high vs. low performers and take appropriate action
Market Development & Ad Hoc Operations
  • Support local growth efforts (treat drop-offs restaurant visits test orders)
  • Act as the on-the-ground representative of operations in the region
Ownership of Hub Performance
  • Maintain a strong reliable OSS bench for the hub
  • Ensure coverage quality and readiness for all shifts
  • Partner with Shift Leads and central ops to flag gaps or risks

Qualifications
  • 25 years in operations field management recruiting or training
  • Strong people judgment and ability to coach in the field
  • Highly organized self-directed and willing to be in the field regularly
  • experience in marketplace ops gig workforce management or hospitality

Required Experience:

IC


About Company

LanceSoft is a global workforce solutions company connecting businesses with top talent across industries and geographies.

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