Open Jobs Senior Engineer, IT Services Engineering

Job ID:293212
Location Name: FSC REMOTE SF/NY/DC -173(USA0173)
Address: FSC Remote CA 94105 United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Remote

Your Role at Sephora:Ready for a career glow up AsSenior Engineer IT Services youll be designing and delivering enterprise-grade technology platforms that power Sephoras operations at scale. The work you do will impact beauty as you build secure scalable solutions across ServiceNow Atlassian and next-generation AI-first engineering workflows. Youll be part of a team thats united in beauty supported by those who are equally passionate about operational excellence continuous innovation and responsible technology.

What Youll Do:

• Platform Engineering & Solution Delivery.Design build configure and support IT Services platforms and integrations actively directing AI agents to accelerate solution design configuration analysis documentation and implementation planning.

• Production-Ready Engineering.Write and maintain readable testable and reliable code configurations workflows and integrations; critically validate AI-generated outputs for correctness security edge cases and long-term maintainability.

• Production Support & Operational Reliability.Troubleshoot and resolve complex L3 production issues across supported platforms leveraging AI agents to correlate logs summarize incident timelines and generate knowledge-transfer materials.

• Stakeholder Partnership & Technical Communication.Collaborate with business analysts architects product partners and engineers to translate needs into practical technical solutions using AI agents to draft design notes compare options and refine decision materials.

• Technical Leadership & Mentorship.Share reusable engineering patterns prompt templates and workflow improvements; mentor teammates on prompt engineering responsible AI review and agentic SDLC practices.

What Youll Bring:

• Enterprise Platform Expertise.57 years of software/platform engineering experience with advanced hands-on knowledge of ServiceNow and Atlassian products (Jira Confluence); demonstrated ability to configure integrate upgrade and troubleshoot across diverse environments.

• AI-First Engineering Fluency.Practical experience applying AI agents prompt engineering and context management to engineering workflows including code generation test creation debugging incident analysis and stakeholder communication with proven ability to critically validate generated outputs before use.

• Secure Production-Grade Development.Proficiency in JavaScript GlideScript Python or comparable scripting languages; strong command of secure coding practices least-privilege principles REST/SOAP API design and AI-specific risk awareness including prompt injection and data leakage.

What Youll Get:

The target hourly pay for this position is $139500.00- $172300.00. The actual hourly pay offered depends on various factors which may include as applicable the individual applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of 5 days.

• CaringCommunity.Youllcollaborate with teammates who are equally passionate about innovating and driving the industry forward together united in beauty.

• Fulfilling Path.Your career transformation starts here with opportunities that will challengestretchand develop your skills.

• Meaningful Work.As you make an impact onbeautyyoullfeel and see the positive change (consumer industry and social) thatyourindividual voice is a part of.

Rewardsas Uniqueas You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and your familys needs withmedicaldental and vision also fully covers our employees disability and life insurance.

• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan where your student loan paymentsqualifyto earn the 401k match from Sephora.

• Balance.Youll be empowered to find the perfect blend of work/life balance thatactuallyworks for youwith PTO flexibility protectedleave and more.

• Growth.Career growth is built into every role with access to training development and tuition reimbursement.

• Perks.Thinkyouvetried it all Enjoy a30%discount on all merchandise/services opportunities for freeproductor gratis and flash sale discounts on LVMH brand products.

• Support.Join a team thattruly cares with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus volunteer and donation matching.

Sephora values a diverse andinclusiveworkplace and considers all applicants without regard to sex pregnancy race color national origin gender (including gender identity and gender expression) age religion sexual orientation military/veteran status disability or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws including the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act.

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