Open Jobs Category & Brand Experience Associate Manager, Fragrance
San Francisco, CA - USA
Job Summary
Job ID:298059
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St 20th Floor San Francisco CA 94105 United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Operations
Work Location: Hybrid Schedule - San Francisco
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Belong to Something Beautiful
At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.
Your Role at Sephora:
Ready for a career glow up As an Category & Brand Experience Associate Manager Fragrance youll be serving as the primary education contact for brand partners and merchants while contributing fragrance subject matter expertise to training content. The work you do will impact beauty as you develop best-in-class education that builds store team capability strengthens selling behaviors and enhances the client experience in a fast-paced retail environment. Youll be part of a team thats united in beauty supported by those who are equally passionate about creating engaging learning solutions and driving operational excellence across Sephora stores and Sephora at Kohls.
What Youll Do:
- Subject Matter Expertise: Contribute fragrance subject matter expertise to education content including training materials tips and techniques videos digital modules and facilitated learning experiences.
- Content Design: Create collaborate on and support the design of personalized relevant content that builds product and fragrance knowledge and supports the client experience.
- Program Planning: Work with the supervisor to identify program and skill gaps and recommend training needs that support client service category expertise and priority brand objectives.
- Execution Support: Coordinate recurring monthly brand programs including program planning partner follow-up stakeholder collaboration and execution support.
- Curriculum Partnership: Partner with cross-functional teams on instructional design production and delivery of fragrance education curriculum while identifying and communicating operational risks.
- Performance Tracking: Maintain tracking tools and records for fragrance brand and product exposures while analyzing program performance against established KPIs to share recommendations with leadership.
What Youll Bring:
- Experience: 3 to 5 years of experience in retail or beauty education applying client service or selling skills.
- Communication Skills: Strong verbal and written communication skills with the ability to tailor messages and communicate needs clearly for diverse audiences.
- Organization & Planning: Highly organized and able to manage multiple priorities timelines and deliverables with accuracy.
- Collaboration & Teamwork: Collaborative team player who builds strong cross-functional partnerships and works effectively with internal and external stakeholders.
- Initiative & Problem Solving: Creative and practical self-starter who takes initiative works independently and brings thoughtful ideas and attention to detail to the work.
- Adaptability & Passion: Flexible and resilient with a deep passion for creating best-in-class experiences and supporting training for varied audiences and skill levels.
What Youll Get:
The annual base salary range for this position is $89335.00- $99845.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they willperform the employed in this position may also be eligible to earn job will be posted for a minimum offivedays.
- CaringCommunity.Youllcollaborate with teammates who are equally passionateabout innovatinganddrivingthe industry forward together united in beauty.
- Fulfilling Path.Your career transformation starts here with opportunities that will challengestretchand develop your skills.
- Meaningful Work.As you make an impact onbeautyyoullfeel and see the positive change (consumer industryandsocial)thatyourindividual voice is a part of.
Rewardsas Uniqueas You:
Some benefits have eligibility requirements and may depend on job classification and length of employment.
- Health.Choose a healthcare plan to fit you and your familys needs withmedicaldental and vision also fully covers our employees disability and life insurance.
- Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan where your student loan paymentsqualifyto earn the 401k match from Sephora.
- Balance.Youll beempoweredto find the perfect blend of work/life balance thatactuallyworks for youwithPTO flexibilityprotectedleave and more.
- Growth.Career growthis built into every role with access to trainingdevelopmentand tuition reimbursement.
- Perks.Thinkyouvetried it all Enjoya30%discount on all merchandise/services opportunities forfreeproductor gratisand flash sale discountsonLVMHbrandproducts.
- Support.Join a team thattruly cares with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus volunteer and donation matching.
Sephora values a diverse andinclusiveworkplaceand considers allapplicants withoutregard to sex pregnancy race color national origin gender (including gender identity and gender expression) age religion sexual orientation military/veteran status disability or any other is committed to providing reasonable accommodationtaapplicantswith disabilities or other medical conditions.
Sephora will consider all qualified applicants including those witharrest and conviction recordsin a manner consistent with the requirements of allapplicable laws including the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act.
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Required Experience:
Manager
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