OnSite Specialist Clive, IA

As an Endoscopy OnSite Specialist you will play an essential role in supporting surgical teamsand ensuring that equipment processes and information flow smoothly to help driveexceptional patient care.

What You Will Do

• Prepare manage and maintain surgical equipment and disposable products to ensureeverything is available functional and ready before each procedure achieving fullequipment readiness and minimizing workflow interruptions.

• Support operating room teams during procedures by anticipating device needsproviding timely equipment adjustments and ensuring a seamless surgical experience.

• Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.

• Collaborate with surgeons operating room personnel central processing biomedicalstaff and other clinical partners to deliver excellent service and build strong workingrelationships.

• Maintain accurate documentation including detailed procedure information equipment usage monthly performance metrics and account updates to ensurecompliance and continuity of service.

• Stay current through ongoing training maintaining a strong working knowledge ofStryker equipment disposable products and new technologies while educating clinicalstaff on product use.

• Follow all safety facility and privacy standards including patient confidentialityrequirements while maintaining a professional appearance work ethic andcustomer-focused mindset.

• Provide flexible coverage including rotating schedules on-call overnight and weekendshifts and support for other accounts within and outside your region which mayrequire travel.

• Bachelors or associate degree or equivalent certifications.

• 1 year of experience in customer service technical assistance clinical supportsupporting sterile workflow operations or operating room environments.

• Knowledge of anatomy surgical procedures and instrumentation.

• HSPA/CRCST certification (required within 6 months for Sterile Processing roles;renewed annually).

Required Qualifications

• High School Diploma or equivalent.

• 0 years of related work experience.

• Ability to work rotating schedules including on call overnight and weekend shifts andmaintain readiness to arrive within 45 minutes when on call.

• Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand walk bendstoop and use fine motor skills for extended periods.

• Visual acuity (corrected) color vision mobility and dexterity to identify and correctsmall inconsistencies in equipment or documentation.

• Strong analytical problem-solving and time-management skills with the ability to makeindependent decisions in high-pressure environments.

• Ability to clearly explain and follow detailed guidelines and procedures.

• Proficiency with basic computer applications (e.g. Microsoft Office) and stronginterpersonal verbal written and organizational skills.

• Ability to travel and provide coverage at other accounts as needed including occasionalovernight travel.