Onsite IT Engineer
Riverside, CA - USA
Job Summary
Working hours
Monday Friday 9:00am 6:00pm Pacific
This is a full-time position that may involve non-standard hours and will require being part of a rotating on call schedule with other engineers.
Location requirements
This position requires working 100% onsite at a client site.
Client Location: Riverside CA 92501
Dress Code: Business casual
Why this job is exciting
No two days are alike at an MSP! As an onsite IT Engineer youll engage with our client to understand their technology needs propose solutions and ensure the smooth operation and security of their IT infrastructure. You will be accountable for a variety of administrative duties including fielding customer questions maintaining customer information and data entry management.
Who you are
Proactive and independent IT technical expert who performs a variety of IT technical support responsibilities requiring a thorough working knowledge of information technology and infrastructure administration. You are a skilled communicator on all levels. Your meticulous attention to detail is shown through your timekeeping documentation and execution of the technical work.
You know how to:
- Communicate regularly with our clients and their teams to understand their technology needs and concerns.
- Analyze information identify current and potential problems and propose solutions.
- Ensure that computer and network operations are monitored backup/recovery functions are performed on a scheduled basis and administration functions for hardware operating and application systems are maintained and completed on a consistent basis.
- Effectively act as liaison between hotel customers and our teams.
- Implement the daily operation support integrity and security of the technology and data (including PCI compliance) that support and enable business operations for our clients.
- Support active directory (creating and modifying GPOs and scripts) email systems (i.e. Office 365) virtualization monitoring and remote management software.
- Identify and correct all LAN and WAN issues.
- Communicate effectively and you have the ability to provide exceptional customer service to our entire hotel portfolio.
You have skills in the following technologies:
- Knowledge of computers servers and networks
- Knowledge of the following software and hardware:
- Microsoft Products (Windows Server 2012 - present Windows 10 Azure SharePoint Office 365 Etc...)
- VMWare
- Cisco Meraki HP and Lenovo (servers switches WAPs workstations security appliances etc.)
Knowledge of the following list below preferred for the candidate:
- Hospitality driven applications (POS PMS Keys Sales & Marketing Systems etc.)
- PCI (Payment Card Industry) Compliance.
- Advanced understanding of DHCP DNS and IP protocols.
Pay and Benefits
This is a full-time position located in the United States and performed ONSITE.
Estimated Starting Salary/Wage Range less applicable withholdings and deductions paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Companys discretion which may include experience qualifications tenure for existing employees skill set availability of qualified candidates geographic location certifications held and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)
In addition to legally-required benefits NexusTek offers a generous benefit package to eligible full-time employees which currently includes the following:
- Four weeks of annual accrued PTO
- Seven paid national holidays
- Medical dental vision options
- Company-paid life insurance short and long-term disability
- Voluntary benefits such as critical illness and accident
- Voluntary Legal Shield and identity theft protection
- Discretionary annual 401k match plan
- Generous employee referral bonus plan
- Employee Assistance Program
- Access to over 90000 courses in ADP My Learning
- StandOut employee engagement tools
- Eligible to apply for a Pluralsight license
Were happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents and the Company reserves the right to modify the benefits it offers from time to time.
Interview Process
Below is our typical interview process for this role:
Application Stage - Thanks for showing interest!
- Submit your application
- Complete the Culture Index survey: Completing the Culture Index survey is an application requirement. Final candidates who have not completed the survey will not be considered for final selection.
Screening Stage - Lets get to know each other!
- Our recruiters carefully consider each application. If you are selected to move forward we will contact you for the introductory screening
- 20-minute recruiter screening to introduce you to NexusTek discuss your qualifications and answer questions
Interview Stage Well dive into your experience more in depth
- 1- hour interview with the Hiring Manager
- Additional interviews may be added dependent on availability.
- References: 3 professional references with at least one being someone who directly managed you
- You are welcome to request additional conversations with team members you didnt get to meet during the process
NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
NexusTek participates in E-Verify for all US Employees
Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.
All communications with NexusTek professionals will only be sent from an @ or ADP email address and never originate from or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities please go directly to our Careers Page: or approved 2026.05.19
Required Experience:
IC
About Company
Empowering businesses with top-tier IT solutions, Nexustek provides managed IT services, cybersecurity, cloud solutions, and digital transformation support. Maximize productivity and enhance security with our custom IT solutions designed for business growth