DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Garnet Hotels
Job Description
On-Property Sales Manager
Position Summary
The On-Property Sales Manager is responsible for proactively driving top-line revenue at City Express by Marriott in the New Orleans area. This role owns the propertys local sales effort across transient (LNR) small group extended-stay and SMERF segments while supporting catering and meeting room revenue where applicable. The ideal candidate has prior Marriott-branded sales experience deep familiarity with Marriotts sales systems and programs and the hustle to build the propertys account base in a competitive New Orleans market.
Key Responsibilities
Develop and execute the propertys annual Sales & Marketing Plan in partnership with the General Manager and Area Director of Sales.
Solicit qualify negotiate and close new business across transient group and extended-stay segments; maintain and grow existing accounts.
Manage the propertys Local Negotiated Rate (LNR) program through MarRFP including RFP responses rate loading and account production tracking.
Conduct a minimum of 1015 proactive outside sales calls and 20 outbound prospecting calls per week.
Host site inspections FAM tours and client entertainment for prospective and existing accounts.
Operate and stay current on Marriott sales systems: CI/TY (Consolidated Inventory / Total Yield) Opera Sales & Catering or MeetingBroker MarRFP SFAWebCI MGS (Marriott Global Source) eFast and Cvent/Lanyon RFP tools.
Partner with the Revenue Manager / Area Revenue Team on displacement analysis rate strategy group ceilings and pickup management.
Manage group blocks from contract through pickup: rooming lists cut-off dates attrition tracking and post-stay billing reconciliation.
Coordinate meeting room and small catering business where the property offers function space; serve as the on-property contact from booking through execution.
Maintain accurate account contact and booking data in CI/TY; deliver weekly pace and production reports to the GM and ADOS.
Drive Marriott Bonvoy for Business and Bonvoy Events enrollments among corporate and meeting planner contacts.
Represent the property at local industry events: NOMCVB (New Orleans & Company) HSMAI New Orleans Chapter MPI Gulf States local Chamber of Commerce and travel industry trade shows.
Monitor STR reports comp set performance and market trends; adjust sales strategy accordingly.
Support GSS and Bonvoy goals through warm handoffs to the front office team and post-stay follow-up with key accounts.
Operate within the approved sales and entertainment budget.
Required Qualifications
Minimum 2 years of hotel sales experience with at least 1 year at a Marriott-branded property (City Express Fairfield Inn SpringHill Suites Courtyard TownePlace Suites Residence Inn or similar select-service brand strongly preferred).
Working knowledge of Marriott sales systems: CI/TY MarRFP MGS and SFAWebCI.
Demonstrated track record of meeting or exceeding individual revenue and room-night goals.
Strong prospecting negotiation and closing skills.
High school diploma or GED required; bachelors degree in Hospitality Business Marketing or related field preferred.
Valid drivers license and reliable transportation for outside sales calls in the greater New Orleans MSA.
Proficiency with Microsoft Office (Outlook Excel Word PowerPoint).
Ability to travel locally up to 50% for sales calls site tours and industry events.
Preferred Qualifications
Bilingual English/Spanish strongly preferred aligned with City Express brand identity and the New Orleans areas growing Latin American corporate and leisure traveler base.
Established book of business or relationships in one or more of the following New Orleans segments: CBD corporate port/cruise crew and contract oil & gas (offshore rotation) healthcare (Ochsner LCMC Tulane Medical) government/military university/sports film production or SMERF.
Prior experience opening a property or transitioning a hotel to a new flag.
Familiarity with CVB/DMO partnerships (New Orleans & Company Jefferson CVB Louisiana Northshore).
Experience with extended-stay segment selling (project-based relocation insurance/CLC).
We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race religion gender sexual orientation veteran status disability or any other protected characteristic.
Job reference: 000491
Salary: $45000
Department: Sales & Marketing
Location: City Express by Marriott (10100 I-10 Service Road New Orleans LA 70062)
Division: Garnet Hotels
Hours Per Week: 40
This company is an equal opportunity employer.
frnch1