On Call & Saturday Library Circulation Assistant

Got a great sense of humor a soft spot for organized chaos and genuine love for helping people We want you!

Were looking for someone who thrives on variety one week youre helping a toddler find their first chapter book the next youre troubleshooting a printer jam or tracking down an interlibrary loan from three towns over. If youre quick on your feet unflappable under a rush of patrons and secretly (or not-so-secretly) a detailed nerd this is your spot.

The gig:On-call/sub shifts plus at least one Saturday a month. Perfect if you want flexible meaningful work without a rigid 9-to-5.

Youll be the face (and voice) of the library checking materials in and out registering new patrons answering phones shelving with precision and keeping our Interlibrary Loan system running smoothly. Some days its quiet and methodical; some days its a full-on public service sprint. Youll roll with both.

What makes you a great fit:

• People-person energy with real customer service chops
• Sharp attention to detail (shelf-reading is basically a treasure hunt)
• Comfortable with tech bonus points if youve used Sierra or another ILS
• A multi-tasker who stays calm when three things happen at once
• Reliable flexible and able to keep patron info confidential (Maine Statutes require it we take it seriously)
• Can lift up to 25 lbs. and stay on your feet for a shift

What youll actually do:

• Help patrons in person by phone and online
• Manage check-ins/check-outs and library card registrations
• Handle fees for printing copies etc.
• Shelve and shelf-read accurately
• Open/close the building
• Process overdue notices and lost item billing
• Help process our Interlibrary Loan operation (yes that includes packing boxes)
• Join occasional team meetings/workshops to keep sharpening your skills

The essentials:

• High school diploma or equivalent (some post-secondary training/experience a plus)
• At least 1 year of relevant work experience; library or customer service experience strongly preferred
• Strong written/verbal comprehension and independent judgment
• Ability to build good working relationships with coworkers supervisors and the public

If you like the idea of being the friendly capable person patrons count on and you want a job that keeps you on your toes without keeping you chained to a desk wed love to hear from you.

** All requirements and skills are considered to be essential unless otherwise indicated. **

Hourly rate is $18.00. Set hours are not guaranteed.

Download the application form

Please send application resume and cover letter to: or

Sandy Billington Administrative Assistant
Rockland City Hall/Library Assistant
270 Pleasant Street
Rockland Maine 04841