On Call Banquet Server

Overview:Responsible for delivering excellence in guest service by developing relationships with guests providing personalized service anticipating and delivering guests needs. The Server comprehends the food and beverage menus and serves food and drinks to our guests :Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local compliance with health safety and sanitation awareness standards. Prepare daily for health department and Ecosure all necessary tasks for banquet server according to the standard operating procedure of the hotel including but not limited to polishing china glass silver and holloware brewing coffee cleaning and filling condiments serving food and beverage setup and breakdown of buffets and food stations proper breakdown and storage of FOH food requisitions cleaning and clearing of set up and break down of assigned banquet all banquet side work as assigned by management including but not limited to the cleaning of food and beverage equipment tables walls and carpets surrounding assigned work proper steps of service for all banquet events. Responsible for ensuring high-quality meeting room sets service food quality and culinary with food and beverage assembly and plate up as to pick up clean linen from storeroom as well as bring dirty linen to designated area for cleaning at the end of each to adhere to all proper trash to the banquet sanitation operation and timing of service out of the kitchen and into all banquet areas. Ensures prompt delivery and quality control from point of departure to retain and maintain complete knowledge of all food and beverage menu to management any need for housekeeping or maintenance of banquet areas and banquet to maintain all furniture fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and to the cleanliness and organization of all banquet space FOH & all necessary instructions on Banquet Event in the controlling of food and beverage quantities by avoiding over/under positive guest service and respond positively to complaints taking all appropriate actions to turn dissatisfied guests into return to guests requests in an accurate and timely manner creating a positive outcome that will result in a memorable knowledge of hotel offerings and local surroundings i.e. nearby entertainment theaters to attend daily stand-up meeting to gather relevant information prior to each and builds mutual trust respect and cooperation among co-workers. Treats co-workers fairly and a professional neat and organized appearance according to Omni Boston Seaport swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or all required department trainings and any other duties required by :Candidate must have hands-on food and beverage knowledge and a comprehensive working knowledge of the hospitality business.A minimum of relevant serving experience in a large convention hotel is strongly be willing to work flexible hours as needed during busy times and high-profile events including nights weekends and developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities with a keen eye for ability to engage guests at all levels. Must be passionate about providing warm engaging and personalized must be able to work in a fast-paced environment and be able to handle multiple possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all have the ability to report to work on time and when have the ability to stand and/or walk for extended periods of meet standards of appearance and maintain a high level of personal hygiene at all concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests management and literacy to include Payroll systems Micros POS systemsServe Safe certified Unexpired Louisiana Responsible Vendors & Physical Requirements:Interior of hotel in restaurant and kitchen areas with exposure to steam humidity and extreme ability to stand/walk for extended periods of ability to bend reach and lift to 50lbs and push/pull/carry up to to hazardous cleaning chemicals.