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Ombudsperson Correction
Job Location:
Job Location:
Hartford, CT - USA
Yearly Salary:
USD 122155 - 221942
Yearly Salary:
Posted:
17 October 2026 (7 days ago)
Posted:
Application Deadline:
14 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Introduction
WHAT WE CAN OFFER YOU
- Visit our State Employee Benefits Overview page!
- A healthy work/life balance to all employees.
POSITION HIGHLIGHTS
- Full time 40 hours per week
- Monday through Friday
- Standard work hours are 8:00 am to 4:30 pm work hours may fluctuate based on operational needs and the person may occasionally require work outside of standard business hours.
- Located at 55 Farmington Avenue in Hartford CT 06105
- Candidates must possess and maintain a valid drivers license.
- Combination of in office and remote work in accordance with the Telework Policy.
- Requires significant travel to correctional facilities halfway houses and other locations throughout Connecticut in connection with the Offices oversight responsibilities. A state-issued fleet vehicle is provided for official business and facility travel.
THE ROLE
The Office promotes and advocates for the health safety welfare and legal rights of individuals incarcerated within DOC facilities and/or on parole by investigating and mediating complaints of a systemic nature examining conditions in DOC facilities reviewing DOC policies and procedures advising on best practices in corrections and taking other actions to advance the interests of those in DOC custody.
The Office also serves to educate the Governor legislature other government agencies as well as the public through periodic reports recommendations proposed legislative or regulatory reforms and other communications.
NOTE:The person appointed as Correction Ombuds shall serve for a term of two years except that on and after January 6 2027 a person appointed as Correction Ombuds shall serve for a term of four years to run concurrent with the term of the Governor. Such person may serve until a successor is appointed and confirmed in accordance with this section and may be reappointed for succeeding terms.
Selection Plan
To Apply:
Submit application package to Correction Advisory Committee c/o Judiciary Committee Legislative Office Building Room 2500 Hartford CT 06106 OR E-MAIL all documents via PDF to with the subject line Ombudsperson Correction Documents consisting of:
- Cover letter explaining interest in and qualifications for position;
- Detailed summary of priorities and objectives for the Office during term including plan for achieving objectives;
- List of at least three (3) references. A reference from at least one incarcerated or formerly incarcerated person or a family member of an incarcerated person will be considered a plus.
The Correction Advisory Committee will consider applications and conduct interviews on a rolling basis with the aim of interviewing candidates and selecting 3-5 finalists to participate in public hearings in December 2026. Applicants must submit materials on or before November 15 2026.
Applications must be submitted or postmarked by November 15 2026.
- The Advisory Committee will provide a ranked list of 3-5 candidates to the Governor for appointment with the approval of the General Assembly. The Advisory Committee hopes a candidate will be appointed and begin work in January 2027.
- The person appointed shall serve for an initial term of two years and may be reappointed to succeeding terms.
- Interested parties are encouraged to contact a member of the Correction Advisory Committee for further information. All of the members are identified on the Committees website: Correction Advisory Committee - C G A - Connecticut General Assembly
Please note: You do not need to be a Connecticut resident to apply for this position but must be a resident at the time of the interview.
- Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at the State of Connecticut on LinkedIn.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Office of Correction Ombuds this class is accountable for directing an office responsible for exercising independent oversight over the Connecticut Department of Correction (DOC) in order to secure and ensure the rights of persons in the custody of the DOC.
EXAMPLES OF DUTIES
The Ombuds will be responsible for performingall ombuds services as set forth in Conn. Gen. Stat. 18-81qq(a)(2)including the following:
ADMINISTRATION
- In collaboration with the Office of Governmental Accountability and the Correction Advisory Committee develop a budget for the Office of Correction Ombuds within appropriations provided by the Connecticut General Assembly and supplemented by private grants.
- Recruit and hire staff for the Office of the Correction Ombuds within appropriations provided by the General Assembly and any supplemental grants.
- Oversee the Office of Correction Ombuds including training and management of staff and ensuring compliance with state and federal employment laws.
- Develop and maintain relationships with Correction Advisory Committee Office of the Governor Department of Correction Office of Government Accountability and Joint Committee on the Judiciary.
- Prepare and submit periodic reports to the Correction Advisory Committee summarizing activities of the Office of the Correction Ombuds as required by statute and/or requested by the Correction Advisory Committee.
- Prepare and submit annual reports to the Joint Committee on the Judiciary regarding conditions of confinement in the states correctional facilities and halfway houses as required by statute and/or requested by the Joint Committee on the Judiciary.
EXAMINATIONS
- Monitor and examine conditions of confinement within facilities operated by the Department of Correction and prepare reports as necessary to advance the wellbeing of those in custody.
- Conduct scheduled and unscheduled inspections of Department of Correction facilities to examine and document conditions and services.
- Review and evaluate regulations policies and procedures implemented by Department of Correction and individual facilities.
- Maintain a reporting system for purpose of gathering and collecting data pertaining to Department of Correction.
INVESTIGATIONS
- Maintain and improve procedures for receipt and investigation of complaints from incarcerated persons and their families or advocates concerning serious violations of individual rights and systemic issues within the Department of Correction.
- Investigate complaints and report findings and recommendations.
- Take all possible actions including but not limited to conducting programs of public education undertaking legislative advocacy making proposals for systemic reform in order to secure and ensure the rights of persons in the custody of DOC.
- Identify trends and provide recommendations to Department of Correction and Correction Advisory Committee concerning root causes of systemic complaints.
- Maintain public website summarizing the activities of the Office of Correction Ombuds and making available reports examinations policy recommendations etc.
- Keep abreast of developments and best practices in corrections nationwide and internationally.
- Work with the Department of Correction and Correction Advisory Committee to develop implement and amend regulations administrative policies and procedures to promote transparency accountability and fairness for incarcerated people.
- Where appropriate recommend and advocate for legislative reforms as necessary to promote the rights and wellbeing of incarcerated persons.
- Assist incarcerated people and their families in advocating for reforms necessary to improve the wellbeing of incarcerated people.
CONSTITUENT AND STAKEHOLDER ENGAGEMENT
- Act as an independent and confidential resource for incarcerated persons their families and Department of Correction staff to resolve concerns and complaints.
- Develop and deliver training programs on complaint resolution conflict management and communication skills for Correction staff and incarcerated persons.
- Represent the Office of the Correction Ombuds at public meetings forums and conferences on issues related to prison conditions treatment of incarcerated people complaint resolution conflict management and any training materials or reports generated by the Correction Ombuds.
KNOWLEDGE SKILL AND ABILITY
- Considerable knowledge of
- and ability to apply management principles and practices;
- and ability to interpret and apply relevant state and federal laws statutes and regulations;
- issues related to services and supports of individuals who are incarcerated and/or on parole and their families;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Ability to use computers.
PREFERRED QUALIFICATIONS
- Demonstrated interest and experience in advocating for the rights and wellbeing of incarcerated persons
- Leadership experience with a preference for candidates with prior experience building managing and supervising teams
- Experience in fact-gathering investigations examining systems and conflict resolution
- Experience with state and federal laws concerning corrections and the rights of incarcerated persons
- Ability to marshal and analyze data and other information to inform policy recommendations
- Organizational skills including ability to manage multiple projects and priorities simultaneously
- Excellent written and verbal communications skills including ability to effectively communicate with diverse audiences
- Demonstrated cultural responsiveness and experience serving individuals who have experienced mental-health challenges trauma and substance use disorder
- Ability to work collaboratively with diverse stakeholders including incarcerated persons and their families Department of Correction staff other government agencies and community organizations.
Though not required preference will be given to candidates:
- With personal experience with the Connecticut Department of Correction (e.g. as an incarcerated person or family member of an incarcerated person);
- With an advanced degree in a field related to civil rights criminal justice criminal-justice reform public health social work and/or human services; and/or
- With prior experience in Connecticut state government in executive legislative or judicial branches.
SPECIAL REQUIREMENTS
The Ombudsperson shall be a resident of the State with expertise and experience in the fields of correction and advocacy for the rights of individuals under the care and supervision of the Department of Correction and/or Board of Pardons and Parole.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.
APPOINTMENT
Appointed by the Governor with the approval of the General Assembly for a term of two years not including any time served as acting ombudsperson in accordance with the provisions of Public Act No. 22-18.
About Company
CT Board of Regents (BOR) & Charter Oak State College Careers Thank you for visiting our BOR-Charter Oak Career Page! We value our employees and are often looking to add new talent to our team. We offer many opportunities for our employees to contribute and stand out as part of our co ... View more
