Office Revenue Operations Coordinator II

Revenue Operations Coordinator IIPosition OverviewThe Revenue Operations Coordinator II supports cash office operations at their location assisting with daily reconciliation HQ financial reporting vendor coordination and cash-handling training delivery. Where the Revenue & People Operations Supervisor is unavailable the Revenue Operations Coordinator II may temporarily cover routine cash office tasks. This role operates through direct execution of established processes with no supervisory or personnel responsibility those decisions remain with the supervisor or General Office Support & ReconciliationThis role performs the daily hands-on work of cash office support and reconciliation following established procedures under the Supervisors cash office operations by assisting with daily reconciliation reporting and vendor coordination tasks under the direction of the Revenue & People Operations Supervisor Unit Revenue Manager or General ManagerAssist with daily cash office operations and HQ with all major reporting including Petty Cash OSCR Gross Sales Report OFR Trial Balance Reports Invoicing PCI Fintech and Sales by StandSupport administration of HQ Accounts Payable software and related transmissions and reportsHelp ensure fiscal deadlines are met to HQAssist with trend reports graphs and analytical information as requested by the Supervisor or General ManagerVendor & Cash Handling SupportThis role supports vendor coordination and cash-handling training delivery under management vendors to reconcile invoice discrepancies shortages or over shipments or to arrange emergency shipments or requisitionsAssist with new employee cash handling and POS orientation in partnership with the Management team and SupervisorAssist in delivering cash handling training programs to employees as neededDocument and communicate discrepancies to the office and Management team regarding employee accountabilitiesAdministrative & Site SupportThis role provides general administrative and cash-office coverage support stepping in on routine tasks when the Supervisor is unavailable without assuming supervisory or personnel decision-making branch administrative support including answering telephones and word processingSupport storage systems policies and procedures to maximize efficient use of space in warehousing operationsIn the absence of the Revenue & People Operations Supervisor help cover essential day-to-day cash office tasks escalating any personnel or non-routine matters to the General ManagerIn the absence of other on-site administrative roles (People or Financial) help cover essential administrative functions as neededCommunicate quickly and effectively with the SSA HQ Team Office Team client and on-site Management TeamCulture Compliance & Guest ExperienceThis role supports site culture safety standards and guest experience alongside its financial and administrative the operational team by helping motivate staff and contributing to a positive team focusMaintain a clean safe and organized work environmentUphold and demonstrate a complete understanding of company policies and proceduresPerform the steps of 452 Guest Hospitality to ensure a memorable experience for every guest and clientSupport SSAfety standards by following training and daily operational expectationsPromote an inclusive and supportive approach at the unitSupport unit efforts around sustainability and conservation in line with company and client guidelinesThis is not an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this position. The People department reserves the right to revise the job description or require that other or different tasks be performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments).Education & Experience23 years of cash handling experiencePrior administrative support and/or cash room experience a plusExperience with Office 365 Outlook Teams Excel SharePointServSafe or Food Handling Certification a plusStrong organizational and follow-through skills with an interest in growing into a supervisory roleAll educational backgrounds accepted; equivalent combination of education and experience consideredPosition RequirementsMust be 18 years of age or olderPhysical ability to stand and walk for extended periods and to move and handle boxes of 3550 lbs or more as necessaryAbility to work varied hours including nights weekends and holidays as neededValid drivers license required for roles involving a company vehicle or golf cart subject to DMV checkWork EnvironmentThe Revenue Operations Coordinator II works on-site in an active hospitality environment splitting time between cash office support vendor coordination and general administrative tasks under the direction of the Supervisor or General Manager. The role requires flexibility to move between financial reconciliation reporting and hands-on support tasks within the same shift while meeting daily HQ & BenefitsFull-Time non-exempt eligible for overtime Time Off plan: up to 144 hours based on Dental Vision Life Insurance and other voluntary benefits for you and your family; employee premiums in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with 1000 hours worked available to enroll during Open Enrollment Periods).SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons including Parental Leave and your or your familys serious medical to 40 hours Paid -Demand Pay Program: Get access to a portion of earned wages before Plan & Employee Discounts where applicableTuition Discount through Partnership CollegeHoliday pay of 1.5 the regular rate is provided for hours worked on Christmas Day and Thanksgiving sick leave is provided in accordance with applicable state and local laws. Accrual rates caps and usage rules vary by include: Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island Washington D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked up to 48 hours per year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked in accordance with the Seattle Paid Sick and Safe Holdings and its affiliated companies including SSA Group A&F Souvenir Cinchio Solutions and Behavioral Essentials are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective California Residents: By submitting your job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights documentfor more information. By submitting your job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights document.