Office Manager

Office Manager

Symphony Pointe On-Site Omaha NE

Symphony Pointe is looking for an organized detail-driven Office Manager to be the go-to person for recruitment training accounts payable accounts receivable and front desk operations at our community. If you thrive on keeping people and processes running smoothly and you care about doing that work with professionalism integrity and compassion wed love to hear from you.

• A bachelors degree in business accounting or finance is preferred along with recruiting/training experience and prior office management or business office experience.
• Strong computer skills including comfort with web-based systems and cloud storage (OneDrive Dropbox MS Office Suite) and experience running virtual meetings via Zoom Teams or similar platforms.
• Very strong organizational skills is a requirement to be successful in this role.
• A detail-oriented accurate approach to work with the ability to problem-solve think critically and juggle multiple priorities in a fast-paced service-oriented environment.
• Strong communication skills across all levels of the organization sound judgment in maintaining confidentiality and a team-first mindset.
• Customer service expertise treat all people as the customer internal and external
• The physical ability to sit and work at a computer for extended periods occasionally stand walk and assist others (including residents) and lift up to 35 lbs.

People Experience

• Own the hiring process from posting openings and screening resumes to scheduling interviews extending offers and coordinating onboarding for new hires.
• Manage background checks I-9 compliance new hire personnel files and required paperwork and signatures.
• Coordinate benefits enrollment training completion (including Relias modules) and quarterly compliance audits of employee files.
• Assist to approve hourly timecards and adjustments support the annual performance appraisal process and help with disciplinary actions and corrective documentation when needed.
• Keep employee records current in the HRIS from promotions and pay changes to status and supervisor updates.
• Assist visitors families and residents as needed or route them to the correct people to assist.

Accounts Payable & Receivable

• Receive organize validate and route invoices for approval and follow up with vendors as needed.
• Submit resident changes (move-ins move-outs level-of-care changes room transfers) to corporate accounting promptly.
• Process rent collection and deposits and keep resident billing and collection notes accurate and up to date.

Front Desk & Supervision

• Oversee front desk and receptionist coverage including recruiting hiring training and day-to-day performance management.
• Step in to cover the front desk when needed and serve as a welcoming first point of contact for residents families and visitors.

Reporting & Team Collaboration

• Prepare monthly reports for the Executive Director on trends like turnover overtime and cost changes.
• Partner closely with the community team and corporate accounting to keep communication and operations running smoothly.
• Bring Agemarks core values EPIC ACTS to work every day.

• A meaningful role at the center of a senior living community where your work directly supports staff residents & families.
• A collaborative team environment grounded in Agemarks core values and a genuine commitment to doing right by the people we serve.
• The opportunity to build broad cross-functional experience across HR accounting and operations.
• Bonus potential based on personal performance and property performance to which you contribute
• Growth opportunities including tuition reimbursement and collaborations with universities for discounted or fully paid tuition (based on eligibility)
• Daily Pay to access your earned wages early
• Competitive pay and benefits package with many ancillary offerings to choose from.
• 401k with a match
• Pet insurance and many other perks available

Interested Apply today to join the Symphony Pointe team as our next Office Manager.

EOE

IND2