Office Manager

Join the Heritage Home Service team as the Branch Office Manager for our Auburn NH location

At Heritage we live by our core values: Always Pursue Better Treat People Right and Do Things Well. We believe in providing our team members with a supportive and collaborative environment where their contributions are valued their growth is encouraged and their hard work is recognized. As an Office Manager youll play a vital role in keeping our operations running smoothly supporting employees and customers alike and helping create an organized welcoming workplace. Our commitment to exceptional service operational excellence and continuous improvement is backed by decades of industry expertise.

Were seeking a proactive Office Manager who can balance daily operational needs with strategic initiatives that support long-term growth. This individual will be instrumental in fostering an organized efficient workplace and helping our branch succeed while embodying Heritages core values.

What Youll Do:

• Oversee daily administrative operations including payroll purchasing and scheduling to keep the branch running smoothly
• Serve as a connector between departments ensuring clear communication and collaboration
• Promote a positive team-oriented culture that inspires employees to deliver their best work
• Support recruiting onboarding and HR functions to build and nurture a talented workforce
• Manage the branchs physical environment creating a welcoming space for employees and customers alike
• Manage AR AP refunds and Financing
• Manage fleet facilities and technology
• Act as a customer satisfaction representative ensuring timely resolutions for our customers and community
• Participate and coordinate community and company events
• Provide leadership and development to the office Administrator and direct reports fostering growth of others
• Facilitate training and development of the trade administration team

What Youll Bring:

• Proven leadership experience with the ability to motivate and guide a team
• Strong organizational skills with attention to detail and accuracy
• Excellent communication abilities to engage effectively with staff customers and leadership
• Creative problem-solving skills to navigate challenges with confidence and resourcefulness
• Self-starter attitude with a bias for action
• Have some experience in accounting and use of the Microsoft 365

What We Offer:

• 4% 401(k) match
• Health Dental and Vision insurance
• Long/Short Term Disability & Life Insurance
• 120 hours of PTO each year
• 48 Hours of holiday time
• Family service discounts referral bonuses

Ready to join a team that values you Apply todayand start your future with Heritage Home Service!

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race color religion sex national origin age disability or any other protected characteristic. All qualified applicants will receive consideration for employment.