Office Automation Clerk
Shiprock, NM - USA
Job Summary
This position is located in the Shiprock Service Unit Northern Navajo Medical Center Division of Administrative Services Medical Records Department. the primary purpose of the position is to provide assistance with the receptionist clerical and OA duties with the implementation of the Personal Health Record (PHR) system. The position reports to the Medical Records Administrator.
A REAL ID will be required beginning May 7 2025 in accordance with 6 C.F.R. 37.5 (2021).
- Assist with registering and enrolling patients in the Personal Health Record (PHR).
- Enter data into PHR and RPMS and other basic office automation software.
- Adhere and comply with Privacy Act of 1974 Health Insurance Portability and Accountability Act (HIPAA) and Computer Security Rules.
- Provides general clerical support.
- Other duties as assigned.
Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959
This is a designated position covered by Public Law 101-630 requiring contact or control over Indian children. Due to this requirement the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit incumbent may be required to work rotating shifts evenings weekends and holidays.
You will need to set up direct deposit so we can pay you.
Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.
A background investigation is a standard process used by the Federal Government to verify an individuals identity employment history education and other relevant information to determine suitability for Federal service.
Upon receipt of instructions applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.
Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
Financial Suitability Requirement:
This position requires a review of the applicants financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility maintain good standing with creditors and satisfy all legal financial obligations prior to applying.
Individuals with substantial delinquent or unresolved financial obligations-including but not limited to delinquent federal or state tax liabilities defaulted federal student loans court-ordered fines or fees or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
Prior to the appointment candidates must present two valid forms of identification. If one of the documents is a state-issued ID or drivers license it must be REAL ID-compliant.
To qualify for this position your resume must state sufficient experience and/or education to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
BASIC REQUIREMENT(S):
In addition to the Basic Requirements you must also meet the Minimum Qualifications stated below.
MINIMUM QUALIFICATIONS:
GS-04:
Your resume must demonstrate at least one (1) year of general experience. General experience is progressively responsible clerical office or other work that indicates your ability to perform the work of this position at the GS-04 level.OR
Two years above high school. Successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable. The education must have been obtained in an accredited business secretarial or technical school junior college college or university.
General Experience --Progressively responsible clerical office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.
Selective Placement Factor:
You must meet all qualification requirements within 30 days of the closing date of the announcement.
There are no education requirements.
If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles credit hours completed and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. ( position is covered by a Bargaining Unit.
IHS Selectees whose duties and responsibilities require them to work permanently temporarily or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases consistent with recommendations for healthcare workers. Vaccine exemption requests may be available as outlined in the IHS Employee Immunization Policy and facility guidance.
You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.
As part of the application process you will be asked to provide short essay responses (200 words or less each) to the following four questions.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Required Experience:
IC