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Office Assistant


Job Location:

Waterbury, CT - USA

Yearly Salary: USD 50815 - 66670
Posted: 23 October 2026 (Yesterday)
Application Deadline: 20 January 2027
Vacancies: 1 Vacancy

Job Summary

Introduction

The State of Connecticut Board of Pardons and Paroles (BOPP) has an opportunity for current state employees as an Office Assistant in Waterbury CT.

As an Office Assistant at with the Board of Pardons and Paroles you will:
  • Run background checks for orientation and learn the docket process for the Hearing Divisionand Pardons Unit;
  • Coordinate the commutation application process and Pardons Unit phone callsregardingapplication processes and statuses;
  • Answer Hearings Division phone callsregardingthe parole hearing process and case statuses; and
  • Answer Interstate Unit phone callsregardingthe interstate compact process.
  • You will also assist with evidence distribution for the Revocation Unit and respond to inquiries regarding the revocation and rescission process.
Position Highlights:
  • This hybrid position is full-time on first shift Monday through Friday from 8:00 AM until 4:30 PM.
  • See Examples of Duties section below for more information.
What We Can Offer You:
About Us:
The State of Connecticut Board of Pardons and Paroles is an autonomous state agency with administrative support provided by the Department of Correction. The Boardpossessesdiscretionary authority to grantpardonsfor criminal convictions and to grant parole to eligible andappropriate offenders. Once parole is granted the supervised individual will be released back into thecommunityunder supervision as a means of supporting their successful reintegration back into society as alaw-abidingcitizen.

For an inside look at what its like to work as an employee for the State of Connecticut please watch the video below!
Selection Plan
IMPORTANT NOTE:

In order to be considered for this job opening you must be a current State of CT employee who has worked for the state for at least six (6) months of full-time service or full-time equivalent service absent any applicable collective bargaining language and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out ourApplicant Tips on How to Apply! Need more resources Visit ourApplicant Toolkitfor additional support throughout the recruitment process.

BEFORE YOU APPLY:

  • Note: Theonly wayto apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

  • Some email providers may experience delays or issues delivering messages. To avoid missing important updatessuch as referral questionnaires or interview scheduling linksplease check yourPersonal Status Boardregularly.
  • For added convenience you can also enable text (SMS) notifications. To do this log in to your Personal Status Board and select Update My Contact Information.
  • Referral Questions:This posting may require completion of additional Referral Questions (RQs) which must be completed by the questionnaires expiration date. If requested RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

QUESTIONS WERE HERE TO HELP:

Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out to Brianna Linehan at .

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

EXAMPLES OF DUTIES

Performs the full range of general clerical duties as described in the following areas:

  • TYPING:
    • Types a variety of materials in relation to other duties or as assigned;
    • Enters and retrieves data on computers tablets and other electronic equipment.
  • FILING:
    • Sets up and maintains office procedures filing and indexing systems and forms for own use.
  • CORRESPONDENCE:
    • Composes routine correspondence.
  • REPORT WRITING:
    • Compiles and generates recurrent technical statistical or financial reports requiring judgment in the selection and presentation of data (format).
  • INTERPERSONAL:
    • Provides general information and referral services in response to citizen complaints or questions regarding an agencys services or authority;
    • Responds to inquiries from other work units or departments/agencies;
    • Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
    • May lead lower level employees in carrying out assigned clerical functions.
  • PROCESSING:
    • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
    • Processes a variety of documents in determining routine case status;
    • Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy completeness and conformance to established guidelines and agency policy and procedures verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
    • Processes purchase requisitions/purchase orders for subsequent action;
    • Prepares payment lists and billing invoices;
    • Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
    • Maintains files journals or account ledgers by posting credits expenditures interest etc.;
    • Figures payments costs discounts and adjustments using prescribed methods and formulas;
    • Receives monies in various forms such as cash checks and money orders and prepares for deposit;
    • Maintains inventory and orders supplies;
    • Uses a variety of electronic equipment to perform job functions.
  • Performs related duties as required.
KNOWLEDGE SKILL AND ABILITY

  • Knowledge of office systems and procedures including proper telephone usage and filing;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
    • performing arithmetical computations;
  • Ability to
    • perform a full range of clerical tasks;
    • operate office equipment which includes computers tablets and other electronic equipment;
    • operate office suite software;
    • schedule and prioritize workflow;
    • read and interpret complex instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years ofgeneral clerical work experience.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS
  • Experience working in a law enforcement or public safety setting;
  • Experience using a variety of software systems including Microsoft Office and TEAMS scheduling;
  • Experience managing an independent workload in a multi-faceted and high volume environment;
  • Experience proofreading for accuracy;
  • Experience with electronic filing;
  • Experience with Connecticut OnLine Law Enforcement Communications Teleprocessing (COLLECT) system;
  • Experience with completing purchase orders in CORE-CT;
  • Fluency in Spanish and English (Bilingual).
SPECIAL REQUIREMENTS

Incumbents may be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.

ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such a job class is not meant to be all-inclusive of every task and/or responsibility.

Required Experience:

Junior IC


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