Office Assistant

Outpatient Opioid Treatment Program (OTP)

Seeking:Office Assistant

Full-Time Hours:

Monday - Friday 5:30 AM - 1 PM

Our Benefits:

• Semi-Annual Bonus Program
• Medical Dental and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Our Team:

Allentown Comprehensive Treatment Center (CTC) located in Orefield PA is part of Acadia Healthcares Comprehensive Treatment Centers the leading provider of medication-assisted treatment in the nation. Our counseling team provides compassionate high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder.

Your Job as an Office Assistant:

The Office Assistant role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones bookkeeping typing or word processing office machine operation and filing.

Your Responsibilities as an Office Assistant:

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones billing typing or word processing office machine operation and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and
• Perform other duties as assigned.

Your Education Skills and Qualifications:

• High school diploma or equivalent required

• Previous administrative experience in a healthcare setting

• Comfortable working in an opioid treatment program (OTP) / recovery environment

• Skilled in answering phones greeting patients and providing front-desk support

• Experience with billing processes patient check-in and appointment scheduling

• Proficient with computer systems word processing and basic data entry

• Familiarity with office equipment and general clerical duties (scanning faxing filing)

• Strong organizational skills attention to detail and ability to multitask

• Professional and courteous communication skills (in person by phone and in writing)

• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations

• Dependable team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individuals characteristics protected by applicable state federal and local laws.

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