Office Assistant

This is a remote position.

Oates Energy is a fast-growing provider of utility submetering and billing solutions for residential and commercial properties. We help property owners recover utility costs efficiently through innovative technology accurate billing practices and exceptional customer support. As we continue to expand we are seeking a highly organized and dependable Office Assistant to join our remote operations team.

The Office Assistant is responsible for providing general administrative and operational support to Oates Energys internal teams. This role helps keep daily business activities organized by assisting with records communications scheduling data entry documents and routine administrative requests.

The ideal candidate is organized dependable detail-oriented and comfortable managing multiple administrative responsibilities in a remote environment. Strong communication skills accuracy and the ability to prioritize tasks independently are essential.

• Provide general administrative support to internal teams and management
  
• Respond to routine inquiries by phone email and other approved communication channels
  
• Enter and update information accurately in company systems and databases
  
• Organize and maintain digital files records and business documents
  
• Prepare format and maintain spreadsheets reports correspondence and other documents
  
• Assist with scheduling meetings appointments and internal activities
  
• Maintain calendars and coordinate routine administrative requests
  
• Monitor incoming administrative requests and ensure appropriate follow-up
  
• Review documents and records for completeness and accuracy
  
• Assist with data entry and routine record-maintenance activities
  
• Track administrative tasks deadlines and outstanding requests
  
• Assist internal teams with document preparation and information retrieval
  
• Coordinate routine requests between operations billing customer service and other departments
  
• Maintain organized electronic records and supporting documentation
  
• Identify missing or incorrect information and route issues to the appropriate team
  
• Assist with preparing basic reports summaries and business materials
  
• Protect confidential customer employee financial and company information
  
• Follow company policies procedures and data-handling requirements
  
• Meet established accuracy productivity and response-time expectations
  
• Assist with other administrative and operational responsibilities as assigned
  

• Previous experience in office administration administrative support customer service data entry or a related field preferred
  
• Excellent written and verbal communication skills
  
• Strong organizational and time-management abilities
  
• Strong attention to detail and accuracy
  
• Professional and dependable approach to work
  
• Comfortable using computers email spreadsheets and web-based applications
  
• Proficiency with Microsoft Office Suite preferred
  
• Ability to manage multiple tasks priorities and deadlines
  
• Strong problem-solving and follow-up skills
  
• Ability to work independently in a remote environment
  
• Ability to handle confidential information professionally
  
• Reliable internet connection and appropriate workspace for remote work
  
• Experience with CRM scheduling document-management or business systems is a plus
  
• Experience in billing property management customer support or operations is a plus
  
• High school diploma or equivalent preferred
  

• Competitive salary and benefits package
  
• Fully remote work environment
  
• Growth opportunities within a rapidly expanding company
  
• Collaborative team culture focused on innovation and customer success
  
• Meaningful work supporting utility efficiency and cost recovery
  

$28.00$35.00 per hour depending on experience and qualifications.

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance