Enter a job title or keyword

Office AdministratorClient Specialist

Endeavors

Job Location:

Austin, TX - USA

Monthly Salary: $ 50000 - 55000

Posted: 21 August 2026 (14 hours ago)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Job Summary

Description

JOB PURPOSE:

Support therequired deliverables of theProgram staff leadership overall operations and clients. Position will perform various administrative and client service functions andis responsible for maintaining internal databases program emails storing and distributing documentationdetermining client eligibilityprocessingfinancialassistance requestsandservice position will greet walk-in clients answer office calls conduct eligibility screenings of all interested families capture enrollment information process all website applications and respond to onlineinquiries. The position will also process financial requests related to program incentives and emergency client needs. This position will track community resource options maintain a resource database provide resource information to clients facilitate service coordination and follow up to ensure clients needs are position will work in the office every dayThe officeis located inAustin TX.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES:

Develop effective trusting relationships with program participants by utilizing trauma informed care and strength base approach. Model positive interactions verbal guidance and effective communication.

Conduct initial eligibility screening for individuals seeking program assistance. Build database of community resources. Advocate for eligible participants provide general information and community referrals for those not meeting program eligibility requirements.

Assist in conducting outreach and networking activities in the community. Provide presentations at various community groups/events. Be active in and network in monthly community meetings. Promote the success and reputation of the program.

Complete reports as needed; and enter documentation into Salesforce. Prepare necessary incident reports.

Perform administrative duties in a timely and accurate manner:

Type print and proofread documents.

Photocopy andemailmaterials.

Maintain program and client files.

Maintain databases.

Monitor program email box and respond timely to program requests

Answer phone calls and return all messages by the end of the business day received.

Assist in obtaining funding and compliance with current funding sources:

Assist in gathering data for grant applications.

Maintain grant files.

Maintain donor database.

Prepare periodic reports.

Assist in audits.

Stay current with Funder guidelines.

Oversee areas of Financial/Budget Responsibility

Office Supplies: make recommendations ensure approvals are received order and distribute.

Expense Tracking: track all expenses allocate to appropriate grants complete expense reports.

Maintain and manage online purchasing accounts for the programs such as but not limited to HEBUber LyftAmazonand UMO.

Perform periodic administrative duties in a timely and accurate manner:

Complete other program reports as needed.

Run program errands as needed.

With the Program Director serve as a point of contact for property needs and office space maintenance.

Assist with the scheduling facilitating and conduct program events.

Exemplify a customer service attitude by placing theclients needs first.

Other duties as assigned.

DemonstrateExceptionalcustomer service inEverythingyou do by placing the child family Veteran or client firstto supportour mission to Empowerpeople to build better lives for themselves their families and their communities.

ESSENTIALQUALIFICATIONS:

EDUCATION:Bachelors Degree preferred but not required.

EXPERIENCE:1 years of experience providing customer service activities in the social services or related field. 1 years in a customer service focused environment.

ATTENDANCE:Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.

LICENSES:DriversLicense withclear record.

VEHICLE:Must have daily use of a vehicle without prior notice.

OTHER:Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please or speak with your recruiter.

Required Experience:

Apply Now