Office Administrator

• Paid time off
• 401(k)
• Competitive salary

• Client Experience & Service: Manage inbound calls and emails answer inquiries resolve customer concerns promptly and foster long-term client relationships.
  
  
• Sales & Account Management: Provide estimates over the phone follow up on prospect inquiries and convert inquiries into recurring clients.
  
  
• Daily Operations: Handle scheduling manage customer accounts and billing data and help coordinate daily routes for cleaning technicians.
  
  
• Team Leadership & Quality Control: Assist with team management and conduct occasional field quality audits to maintain company standards.
  
  
• Administrative Support: Maintain accurate office records manage inventory supplies and support general small-business tasks.
  
  

• Experience: Minimum 12 years in an office administrative customer service or office management role.
  
  
• Communication Skills: Excellent verbal and written communication skills in English; Bilingual (English/Spanish) is a strong plus.
  
  
• Tech-Savvy: Proficient in basic computer software (e.g. Microsoft Office email scheduling database management).
  
  
• Leadership & Drive: Proven leadership skills with an ability to manage priorities problem-solve on the fly and keep a fast-paced environment organized.
  
  
• Sales Aptitude: Phone sales or customer retention experience is strongly preferred.
  
  
• Professional Demeanor: Positive attitude reliable detail-oriented and focused on teamwork.
  
  

• Stable Schedule: Enjoy predictable weekday daytime hoursno late nights or major weekend obligations.
  
  
• Growth Opportunity: Be a core player in taking our local branch to the next level.
  
  
• Supportive Environment: Work with an established trusted brand backed by decades of proven success.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The ServiceMaster Company LLC.