OCM & Deployment Training Lead

Randstad is seeking a dynamic and versatile OCM & Deployment Training Lead to spearhead the operational readiness user adoption and technical deployment of enterprise systems for a major client in the Washington DC area. This hybrid role bridges the gap between traditional Organizational Change Management (OCM) and hands-on IT deployment requiring a leader who can seamlessly transition from analyzing Mobile Device Management (MDM) configurations to facilitating high-impact training sessions for frontline field personnel. The ideal candidate will possess a strong background in Agile environments a proven track record of managing multi-site system go-lives and the exceptional communication skills needed to drive technology adoption across both corporate and industrial workforce segments.

• Change & Training Facilitation: Design develop and deliver comprehensive onboarding and training programs for both onsite and virtual audiences ensuring 100% user readiness ahead of system launches.
• Field Deployment Support: Travel to various field locations to provide hands-on frontline support during critical system rollouts managing environment setups user access provisioning and training logistics.
• Mobile Device Management (MDM): Analyze optimize and streamline mobile device management settings and deployment processes to effectively scale current field operations.
• Operational Scale & Improvement: Partner with cross-functional teams to provide strategic recommendations for process improvement technical enablement and long-term systems adoption.
• Agile Collaboration & Reporting: Utilize Figma Confluence Jira and Tableau to track project milestones document training materials analyze adoption metrics and report readiness to leadership.

• Industry Experience: Proven experience supporting complex system rollouts or multi-site go-lives specifically working alongside field operations teams within industrial mechanical transportation or asset-heavy environments.
• Frameworks & Certifications: Active certification in recognized change management and Agile methodologies such as Prosci Kotter or SAFe.
• Technical Proficiency: Strong working knowledge of Agile design and analytics tools including Jira Confluence Figma and Tableau.
• Enterprise Systems (Preferred): Prior experience developing or delivering training frameworks for UKG Time & Attendance systems and/or Maximo Asset Management software.
• Logistics & Travel: Ability and willingness to travel frequently to regional field locations to support deployment and training events.

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Background Check : No

Drug Screen : No