OB Access & Patient Flow Spec

Coordinates and manages the pre-arrival and arrival of obstetrical patients for inductions procedures Obstetrics Emergency Care Center (OBECC) visits and testing appointments. Serves as the primary liaison between nursing staff security registration and the patient to ensure accurate timely and efficient patient access and movement throughout the continuum of obstetrical care.

Position is full-time night shift 36hrs per week 12hr shifts from 6pm-6:30am.

- Require basic working knowledge of commonly used computer applications.

- Prefer a minimum of two (2) years of experience in a healthcare scheduling patient access or customer service environment including understanding of customer service role.
- Prefer knowledge of medical terminology and OB procedures.
- Prefer the ability to work with and effectively communicate (both verbally and written) with a diverse work force in all levels of the organization including patients nursing and ancillary departments.
- Prefer strong problem-solving skills with the ability to manage complex scheduling scenarios and resolve workflow issues.
- Prefer strong organizational skills and the ability to manage multiple priorities in a fast-paced environment with flexibility for weekend holiday and other shift work as scheduled.

HS EQ: High School Diploma GED or Certificate