OAK Long Bar + Kitchen Barback
Boston, MA - USA
Job Summary
At Fairmont Copley Plaza exceptional service is created through teamwork attention to detail and genuine hospitality. As an OAK Long Bar Kitchen Barback you will play an essential role in supporting the bar team by ensuring bartenders have the tools products and supplies needed to deliver exceptional guest experiences.
You will be responsible for maintaining the cleanliness organization and presentation of the bar lounge area and service areas while ensuring all beverages glassware garnishes and bar supplies remain fully stocked throughout each shift. Through efficiency anticipation of operational needs and collaboration with the team you will contribute to a seamless and elevated dining experience that reflects Fairmonts luxury hospitality standards.
Essential Responsibilities
Guest Service
- Approach every guest and colleague interaction in a warm professional and service-oriented manner.
- Support bartenders to ensure timely attentive and personalized guest service.
- Anticipate operational and guest needs to minimize service interruptions.
- Maintain a clean organized and inviting bar environment that reflects Fairmont luxury standards.
- Respond promptly to bartender and server requests while maintaining a positive team-oriented attitude.
Bar Operations
- Complete opening closing and side work duties in accordance with departmental standards.
- Stock and replenish liquor beer wine mixers juices syrups garnishes ice glassware silverware and bar supplies throughout each shift.
- Maintain proper product rotation (FIFO) and ensure all refrigerated products are stored and rotated appropriately.
- Maintain wine cellar inventory and presentation according to established standards.
- Prepare fresh garnishes and beverage mise en place to support efficient bar operations.
- Restock refrigeration units beer systems wine storage and back bar displays.
- Change beer kegs and maintain draft beer systems.
- Ensure all glassware is washed polished sanitized and readily available for service.
- Refill ice bins and maintain ice stations throughout service.
- Assist with receiving organizing and storing beverage deliveries.
- Monitor inventory levels and notify leadership of product shortages.
- Maintain bar equipment in clean safe and operational condition.
Cleanliness & Food Safety
- Maintain exceptional cleanliness and organization of the bar lounge service stations storage areas and back-of-house workspaces.
- Clear and clean bar tops guest tables workstations refrigeration units shelving and equipment throughout the shift.
- Remove used glassware dishes empty bottles cardboard trash and recyclables promptly.
- Wash and sanitize glassware bar tools and equipment in accordance with local health regulations.
- Complete daily cleaning responsibilities using departmental cleaning standards and Standard Operating Procedures (SOPs).
- Follow all food safety sanitation and responsible alcohol service standards.
Teamwork & Communication
- Work collaboratively with bartenders servers culinary colleagues and leadership to ensure seamless restaurant operations.
- Communicate inventory shortages equipment concerns and maintenance needs promptly.
- Assist bartenders with beverage preparation when appropriate and as directed.
- Support fellow Food & Beverage colleagues during periods of high business volume.
- Perform additional duties as assigned.
Hourly start rate is USD $26.87
Qualifications :
Education & Experience
- High school diploma or equivalent required.
- Previous restaurant barback food & beverage or hospitality experience preferred.
- Luxury hotel or upscale restaurant experience is an asset.
- TIPS Certification (or the ability to obtain certification within the required timeframe) preferred.
Knowledge Skills & Abilities
- Basic knowledge of beer wine spirits cocktails and bar operations preferred.
- Understanding of responsible alcohol service and applicable state liquor laws.
- Ability to communicate effectively in English with guests and colleagues.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced high-volume environment.
- Excellent teamwork communication and interpersonal skills.
- Ability to remain calm professional and service-focused under pressure.
- Strong listening skills with the ability to understand and respond appropriately to guest and colleague needs.
- Commitment to delivering exceptional guest service and maintaining Fairmont standards.
Equipment Used
- Ice machines
- Coffee and espresso machines
- CO₂ soda systems
- Beer draft systems
- Wine openers
- Glass washers
- Blenders
- Refrigeration equipment
- Hot holding equipment
- Hand trucks and carts
- Cleaning equipment and chemicals
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift.
- Frequent bending reaching twisting kneeling pushing pulling and lifting.
- Ability to regularly lift and carry up to 50 pounds including beverage cases kegs ice and bar supplies.
- Ability to safely transport beverage inventory throughout the restaurant.
- Ability to carry trays containing glassware china and bar supplies safely through dining and lounge areas.
- Flexibility to work evenings weekends holidays and extended shifts as business demands require.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more