NW Deployment Technician IV,, DCC Communities

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Colocation Technician in AWS you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote Edge locations in the Americas.


Key job responsibilities
You are someone who is highly autonomous very detail oriented and possesses very strong written & verbal communication skills. You will have previous hands on technical troubleshooting experience and a proven ability solving complex problems. You possess strong technical knowledge of fiber optics and networking equipment.

You will have experience building relationships with internal and external teams/customers along with innovating effective solutions to meet issues & problems as they arise. You maintain high standards for colocation cabling and maintenance. You seek out ways to improve yourself and the processes and systems with which you work.

Most of all you will also have a passion for technology along with a desire to be the best at your job every day!

A day in the life
The role involves some periods working independently from your team and requires the ability to drive change while maintaining excellent communication.

Installation and configuration of routers switches and DWDM hardware.
Troubleshoot fiber optic and copper cabling network installations and configuration.
Coordinating colocation remote hands for new capacity installations.
Coordinating colocation remote hands and eyes for any network issues.
Resolving colocation facility issues.
Identify coordinate and remediate outside plant (OSP) connectivity issues.
Participating in small to mid-size projects creating or expanding colocation sites.
Building relationships with remote facilities to ensure swift response times to events.
Performing site audits to ensure safety and quality meets AWS standards.
Improving all operational processes within each site and/or cage.
Updating AWS tools.
Providing status updates to stakeholders via internal tools.
Decommissioning of cabling and network hardware in collaboration with partner teams as needed.
Your day job will include (but not limited to):
Physical Requirements (all physical requirements may be done with reasonable accommodations).
This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
This role involves up to 60% travel including some international travel. Candidate must be able to accommodate travel requirements.


About the team
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

*Inclusive Team Culture*
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelors degree in computer science or equivalent
- 2 years of Linux troubleshooting such as firmware flashes and bios configuration experience or experience in a relevant field (e.g. Computer Science Networking Engineering)
- 2 years of data center critical environment computer hardware repair infrastructure cabling network deployment or data center operations experience or experience with fiber optic and copper cabling standards testing equipment & troubleshooting methodologies

- Experience in server technologies such as thermal mechanical power and signal integrity
- Knowledge of Linux or Unix systems administration
- Bachelors degree in an IT-related field (e.g. Computer Science Network Engineering) or experience with fiber optic and copper cabling standards testing equipment & troubleshooting methodologies
- Experience with TCP/ICP networking fundamentals and application of IP protocols such as: DNS DHCP NTP SMTP and SNMP
- 4 years of data center engineering or operations or 2 years of relevant discipline work experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 36.29 - 63.46 USD hourly