Nurse Navigator FIND Program-Remote Opportunity

Facilitates communication and coordinates care with the patient primary and specialty care physician and hospital departments on standardized care pathways. Ensures the availability access and timeliness of services to optimize quality of care coordination and patient experience. Provides evaluation education coordination and referral to patients identified with an incidental radiological finding with recommended follow-up. Works collaboratively with other FIND/LCS staff.

Knows understands incorporates and demonstrates the mission vision and values of Trinity Health in leadership behaviors practices and decisions.

Ensures all patients that are identified with incidental and/or unexpected findings with recommended follow-up are contacted and offered the option of the recommended follow-up.

Provides personalized nurse navigation interventions to patients who request additional information assessment and/or referral. This includes assessment of patient educational level barriers to learning and other psychosocial factors that may impede remarkable care.

Ensures provider time is utilized efficiently by ensuring appropriate follow-up intervals are recommended for incidental and/or unexpected findings and that duplicate follow-up requests are avoided.

Supports provider decision making by:

Directing patients to the correct provider based on the recommendation for follow-up of incidental and/or unexpected findings.

Assisting PCPs in ensuring their patients get appropriate follow-up for incidental and/or unexpected findings at intervals specifically recommended by the radiologist. Obtaining additional imaging for incidental and/or unexpected findings only at the specific request of the PCP. Provides education and navigation through the follow-up process. Providing referral and education based on care deemed appropriate.

Utilizes the available software programs to track daily/periodic assignments.

Maintains frequent communication with local and regional colleagues involved in the Incidental Finding program as well as the Radiology and Oncology departments to facilitate the development of the program and maximize patient care.

Functions independently while remaining calm in a high-stress environment. Maintains good rapport and cooperative conflict in a constructive manner. Helps to identify problems offer solutions and participate in their resolution. Performs other duties as assigned.

Maintains a working knowledge of applicable Federal State and local laws and regulations Trinity Health Integrity and Compliance Program and Code of Conduct as well as other policies and procedures to ensure adherence in a manner that reflects honest ethical and professional behavior.

Graduate of an accredited school of Nursing andBachelor of Science Degree in Nursing.

Three (3) to five (5) years of progressive clinical nursing experience is required.

Current license to practice as a Registered Nurse in the State of Michigan. Additional state-specific licensing may also be required.

Problem solving skills and ability to initiate creative solutions to problems.

Demonstrated ability to expertly navigate a variety of software applications.

Effectively communicate with Medical Staff departmental staff Trinity Health department representatives physicians other health providers and facilities.

Working knowledge of Radiology procedures protocols and processes preferred.

Knowledge of Windows based programs.

Effective organizational skills.

Must possess a personal presence characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.

Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries.

Must possess good manual dexterity to operate a computer keyboard.

Must possess good hearing to be effective on extensive telephone conference calls and for in person communication.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.