Nurse (Case Manager)
Job Location:
Phoenix, AZ - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This position is located at the Phoenix Indian Medical Centerin Phoenix AZ. Several vacancies across multiple specialized functional areas Outpatient Clinical Care Coordination Outpatient Case Management Specialized Case Management (Diabetes & HIV). Incumbents provide advanced professional nursing care coordination longitudinal case management services.
Total Compensation Package - Check out IHSs outstanding total compensation package for this job: Outpatient Nurse Clinical Care Coordinator Duties: Outpatient Nurse Case Management Duties: Diabetes Case Management Duties: HIV Case Management Duties:
Registered Nurse Total Compensation Pay ()
This is a competitive vacancy announcement advertised under Direct Hire Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however benefits time served and all other Federal entitlements would remain the same.
IHS Selectees whose duties and responsibilities require them to work permanently temporarily or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases consistent with recommendations for healthcare workers. Vaccine exemption requests may be available as outlined in the IHS Employee Immunization Policy and facility guidance.
Selectee may be subject to a probationary period Prior to the appointment candidates must present two valid forms of identification. If one of the documents is a state-issued ID or drivers license it must be REAL ID-compliant.
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959
This is a designated position covered by Public Law 101-630 requiring contact or control over Indian children. Due to this requirement the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
On-call hours or standby duty may be required.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit will need to set up direct deposit so we can pay you.
Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.
A background investigation is a standard process used by the Federal Government to verify an individuals identity employment history education and other relevant information to determine suitability for Federal service.
Upon receipt of instructions applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.
Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
Financial Suitability Requirement:
This position requires a review of the applicants financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility maintain good standing with creditors and satisfy all legal financial obligations prior to applying.
Individuals with substantial delinquent or unresolved financial obligations-including but not limited to delinquent federal or state tax liabilities defaulted federal student loans court-ordered fines or fees or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
To qualify for this position your resume must state sufficient experience and/or education to perform the duties of the specific position for which you are applying. Care Coordination & Case Management: Managing an assigned caseload of patients with chronic complex or multi-system health conditions; conducting comprehensive nursing assessments; developing and modifying multidisciplinary care plans; and coordinating care transitions specialty referrals and prior authorizations across acute outpatient tribal or community resources. Specialized Disease Management (Diabetes / HIV): Delivering comprehensive disease-specific nursing case management for patients with chronic conditions (such as Diabetes Mellitus or HIV/AIDS); evaluating treatment adherence; providing patient and family education for self-management; and collaborating across multidisciplinary teams to eliminate care barriers.
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
BASIC REQUIREMENT(S):
Individual Occupational RequirementsGeneral Schedule Qualification Standards - Nurse Series 0610
Education: A graduate or higher level degree bachelors degree associate degree or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education Council on Accreditation of Nurse Anesthesia Educational Programs Accreditation Commission for Midwifery Education or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Must submit copy of transcript. Applications will be considered incomplete without proof.
Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools. Applications will be considered incomplete without proof.
Licensure: For all grade levels and positions applicants must have passed the National Council Licensure addition they must possess a current active full and unrestricted license or registration as a professional nurse from a State the District of Columbia the Commonwealth of Puerto Rico or a territory of the United States. Must submit copy of nursing license that includes an expiration date. Applications will be considered incomplete without addition to the above requirements applicants must meet one of the following requirements:
Basic Requirements for the GS-11 (or equivalent) Grade Level:
Successful completion of a PhD or equivalent doctoral degree from a professional nursing educational program or related medical science field; OR
Your resume must demonstrate at least one full year of professional nursing experience (equivalent to the GS-9 grade level) and possession of a diploma associate degree bachelors degree or masters degree from a professional nursing educational program. Examples of experience include:
You must meet all qualification requirements within 30 days of the closing date of the announcement.
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles credit hours completed and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. ( Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
This position is covered by a Bargaining Unit.
Recruitment or relocation incentives may be authorized. At least a 2 year service agreement will be required.
The Indian Health Service (IHS) National Health Service Corps (NHSC) and the Health Resources and Services Administration (HRSA) have student loan repayment programs for qualifying health disciplines. This is a competitive process separate from the hiring process. Opportunities for LRP are based on agency hiring priorities and availability of funds. For additional information please visit:
For IHS - NHSC - HRSA Nurse Corps - will be evaluated for this position in accordance with the OPM Merit Hiring Plan.
As part of the application process you will be asked to provide short essay responses (200 words or less each) to the following four questions.
- How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government
- In this role how would you use your skills and experience to improve government efficiency and effectiveness
- How would you help advance the Presidents Executive Orders and policy priorities in this role
- How has a strong work ethic contributed to your professional academic or personal achievements
- Your responses are optional and will not be scored.
- However they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
- You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager
