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Nurse (Case Management)


Job Location:

Chinle, AZ - USA

Yearly Salary: USD 84363 - 84363
Posted: 10 October 2026 (16 days ago)
Application Deadline: 23 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

Nurse (Case Management) at Chinle Service Unit in Chinle Arizona providing advanced outpatient case management and care coordination. Manages complex cases coordinates multidisciplinary care supports nursing staff advocates for patients and contributes to quality improvement and care coordination initiatives that promote continuity of care access to services and positive patient outcomes.

A REAL ID will be required beginning May 7 2025 in accordance with 6 C.F.R. 37.5 (2021).


Duties

  • Managed complex chronic acute and multi-system patient caseloads through assessment care planning discharge coordination follow-up education and advocacy.

  • Applied independent clinical judgment to complex cases adapting interventions addressing barriers to care and supporting staff with case management challenges.

  • Provide outpatient case management by coordinating multidisciplinary care referrals authorizations transitions and follow-up; facilitated communication across providers and care settings and tracked services to ensure timely continuous care.
  • Provide patient education and health coaching on disease management medications self-care and follow-up to promote engagement and adherence.

  • Provide direct outpatient nursing care through in-person and telehealth encounters including assessment treatment follow-up documentation patient education and safety monitoring.
  • Analyze case management data and care gaps to improve coordination recommend program and process enhancements support policy development and serve as a clinical resource to nursing and interdisciplinary staff.


Requirements
Conditions of employment

    Selectee may be subject to a probationary period
    U.S. Citizenship is required
    Selective Service Registration is required for males born after 12/31/1959

    This is a competitive vacancy announcement advertised under Direct Hire Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however benefits time served and all other Federal entitlements would remain the same.

    Evening after-hours holidays or weekend work may be required to support patient care coordination.

    Successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit Investigation Requirement:
    This position requires the successful completion of a federal background investigation as a condition of employment.

    A background investigation is a standard process used by the Federal Government to verify an individuals identity employment history education and other relevant information to determine suitability for Federal service.

    Upon receipt of instructions applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

    Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

    Financial Suitability Requirement:
    This position requires a review of the applicants financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility maintain good standing with creditors and satisfy all legal financial obligations prior to applying.

    Individuals with substantial delinquent or unresolved financial obligations-including but not limited to delinquent federal or state tax liabilities defaulted federal student loans court-ordered fines or fees or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).

    Prior to the appointment candidates must present two valid forms of identification. If one of the documents is a state-issued ID or drivers license it must be REAL ID-compliant.

    Qualifications

    To qualify for this position your resume must state sufficient experience and/or education to perform the duties of the specific position for which you are applying.

    Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    Degree and License Waiting Period for Impending Graduates:

    The Hiring Manager/Selecting Official may elect to utilize an available flexibility wherein applicants who are currently enrolled and expected to complete the required education and obtain the required licensure/certification/registration with 9 month(s) of applying may be deemed tentatively qualified. Applicants who have not completed their education requirements (but who are within the established timeframe for qualifying) must submit:

    • Documentation from the educational institutions registrar dean or other appropriate official that attests to the applicable timeframe for completion of the professional program/coursework AND
    • A copy of the most recent unofficial transcript.

    BASIC REQUIREMENT(S):
    Education
    A graduate or higher-level degree bachelors degree associate degree or diploma from an accredited professional nursing educational program is required.

    Licensure
    For all grade levels and positions applicants must have passed the National Council Licensure addition they must possess a current active full and unrestricted license or registration as a professional nurse from a State the District of Columbia the Commonwealth of Puerto Rico or a territory of the United States.

    Experience

    The work experience must have equipped the applicant with the particular knowledge skills and abilities to successfully perform the duties of the position. At the GS-9 and above grade level many positions may require experience in a specialty area of nursing.

    Basic Requirements for the GS-9 Grade Level

    • Possession of a masters degree in professional nursing; or
    • At least one full year of professional nursing experience (equivalent to the GS-7 grade level or above) and possession of a diploma associate degree or bachelors degree in nursing from a professional nursing program.

    Basic Requirements for the GS-11 Grade Level
    • Successful completion of a PhD or equivalent doctoral degree from a professional nursing educational program or related medical science field; or
    • At least one full year of professional nursing experience (equivalent to the GS-09 grade level) and possession of a diploma associate degree bachelors degree or masters degree from a professional nursing educational program.


    In addition to the Basic Requirements you must also meet the Minimum Qualifications stated below-

    MINIMUM QUALIFICATIONS:
    Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

    GS-09: Provide nursing care and case management for patients with acute chronic and complex conditions. Conducted clinical and psychosocial assessments developed and monitored individualized care plans provided patient education and follow-up coordinated referrals and multidisciplinary services and addressed barriers to treatment adherence and access to care. Applied established nursing and case management practices to coordinate services and promote continuity of care.

    GS-11: Independently managed complex caseloads involving patients with multi-system acute and chronic conditions and significant psychosocial barriers. Synthesized clinical and non-clinical information to develop implement and modify individualized care strategies; coordinated multidisciplinary services referrals diagnostics and community resources; and exercised advanced clinical judgment when established protocols were insufficient. Integrated clinical needs social determinants of health cultural factors resource limitations and system barriers to develop comprehensive solutions. Served as a clinical resource to nursing staff and contributed to quality improvement care coordination and program development.

    Additional information

    Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

    • This position is covered by a Bargaining Unit.
    • Recruitment or relocation incentives may be authorized. At least a 6 month service agreement will be required.
    • Total Compensation Package - Check out IHSs outstanding total compensation package for this job: Registered Nurse Total Compensation Pay ()

    The Indian Health Service (IHS) National Health Service Corps (NHSC) and the Health Resources and Services Administration (HRSA) have student loan repayment programs for qualifying health disciplines. This is a competitive process separate from the hiring process. Opportunities for LRP are based on agency hiring priorities and availability of funds. For additional information please visit:
    For IHS - NHSC - HRSA Nurse Corps - position has promotion potential to the GS-GS-11 grade level. Promotion to the next grade level is at managements discretion and is based on your demonstrated ability to perform the higher level duties the continuing need for the higher level duties and Regulatory/Administrative approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

    You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.
    As part of the application process you will be asked to provide short essay responses (200 words or less each) to the following four questions.
    1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government
    2. In this role how would you use your skills and experience to improve government efficiency and effectiveness
    3. In this role you will be expected to professionally and efficiently implement executive direction. Provide an example where you implemented leadership direction on a strategy or policy decision that differed from your own recommendation.
    4. How has a strong work ethic contributed to your professional academic or personal achievements
    • Your responses are optional and will not be scored.
    • However they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
    • You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

    Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


    Required Experience:

    IC