Nurse Care Manager

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are proud to be a mission-driven values-based organization and a Certified Great Place to Work.

As a Nurse Care Manager you will play a critical role in BHNs Complex Care Management (CCM) Program helping individuals with complex medical behavioral health and substance use needs navigate healthcare systems and maintain stability in the community.

This role is ideal for nurses who want to move beyond bedside care and focus on whole-person care care coordination and long-term impact.

• Serve as the clinical lead within an interdisciplinary care team helping guide treatment and care coordination
• Conduct comprehensive medical and behavioral health assessments
• Provide ongoing medical monitoring and clinical support for individuals with complex health needs
• Develop person-centered care plans that reflect the goals and needs of each individual served
• experience working with the SUD population is preferred.
• Coordinate care with primary care providers psychiatrists specialists hospitals and community agencies
• Support individuals after hospitalizations emergency department visits detox stays or other inpatient care
• Provide medication reconciliation education and adherence support
• Address social determinants of health such as housing transportation food access and barriers to care
• Lead interdisciplinary care team meetings to ensure coordinated treatment planning
• Provide crisis support and stabilization interventions when needed
• Conduct outreach visits in homes hospitals shelters clinics and other community locations
• Help individuals transition from higher levels of care back into stable community living
  
  

• Registered Nurse (RN) licensure required
• Bachelors Degree preferred
• Minimum 2 years of healthcare or human services experience required
• Experience with behavioral health substance use care management or community health strongly preferred
• Passionate about community-based care and improving health outcomes for vulnerable populations
• Strong clinical assessment and care coordination skills
• Excellent communication and relationship-building abilities
• Proficiency with electronic health records and standard computer systems
• Valid Massachusetts drivers license and reliable vehicle required
• Vehicle must be registered and inspected in accordance with 540 CMR 4.00

Competitive salary based on experience
Comprehensive benefits including health dental vision and (403b) retirement plan.
Generous paid time off and holidays
Mileage reimbursement for community-based travel
A flexible role with independent and community-based work
Manageable caseloads that allow you to provide meaningful relationship-based care
Career growth with one in three positions filled internally through promotions
Ongoing clinical supervision training and professional development
A supportive interdisciplinary team environment
Recognition as both a Certified Great Place to Work and one of Massachusetts Top 10 Employers

Since 1938 BHN has been committed to providing high-quality affordable and culturally responsive behavioral health services across Western Massachusetts.

Our employees are passionate about making a difference in the lives of individuals and families facing complex health and social challengesand we support our staff with the same compassion and dedication we extend to those we serve.

If you are interested in this opportunity please send your resume to Or click Apply for Job below or visit and click Browse All Jobs to apply.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran

Required Experience:

Manager