Number Inventory Administrator
Reston, VA - USA
Job Summary
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Team Overview
As part of TransUnions Communications Solutions business the Client Services team delivers end-to-end telecommunications provisioning and managed services for carrier customers across the United States. The team is responsible for telephone number inventory management code and block administration customer onboarding compliance reporting and operational process improvement. Working closely with internal stakeholders and external carriers the team ensures the accuracy integrity and reliability of critical telecom numbering and routing services.This role reports directly to Vice President within the Customer Support Operations division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
- Manage the complete lifecycle of carrier telephone number inventory resources ensuring accuracy availability and compliance with industry standards.
- Perform telephone number inventory audits in order to reconcile discrepancies across internal and external systems.
- Administer and maintain carriers Codes/Blocks and perform ordering functions from NANPA System including CLLI codes Local Routing Numbers (LRNs) and associated routing records.
- Maintain and validate updates to industry databases and routing guides including LERG-related activities to ensure data accuracy and regulatory compliance for NRUF and RND reports.
- Develop enhance and maintain operational reporting to provide visibility into inventory utilization performance metrics and operational trends.
- Support onboarding of new customers by coordinating numbering resources routing requirements implementation activities and developing Business Requirements Use Case (BRUC) and Data Model (DM) documents to meet carrier requirements.
- Create maintain and improve process documentation workflows and standard operating procedures.
- Analyze inventory utilization forecast demand and recommend strategies to optimize numbering resources.
- Support automation and system integration activities including database synchronization and API-driven processes; investigate operational issues perform root cause analysis and implement corrective actions to improve efficiency and customer experience.
- Collaborate with cross-functional teams to support business growth customer activations and operational excellence initiatives; partner with carriers to support inventory data migrations operational maintenance and service delivery initiatives.
Required Knowledge and Experiences
- 10 years of experience in telecommunications operations telephone number inventory management code/block administration network operations customer onboarding inventory audits reporting or related operational disciplines. Bachelors degree or equivalent combination of education and industry experience required; STEM preferred.
- Experience supporting or leading Telephone Number Inventory (TNI) management in the US and Canada including customer onboarding inventory audits reporting functions numbering resources routing information CLLI codes Local Routing Numbers (LRNs) and related industry databases.
- Knowledge of telecommunications numbering resources routing processes inventory lifecycle management Number Portability standards IPES VoIP technologies SIP unified communications environments and telecom regulatory frameworks including Numbering Resource Optimization (NRO Guidelines) FCC (NRUF RND) ATIS NANPA CNA and NPAC.
- Strong analytical problem-solving and reporting skills with the ability to analyze operational data identify trends develop actionable recommendations and identify opportunities for process optimization and operational improvement.
- Demonstrated ability to manage multiple priorities meet deadlines and effectively support cross-functional stakeholders with strong written and verbal communication skills and the ability to work independently in a remote environment while maintaining a high degree of accuracy accountability and attention to detail.
Required Technical Skills
- Proficiency with Microsoft Office applications and reporting tools.
- Experience with Telephone Number Inventory (TNI) management.
- Experience with NANPA System CLLI codes Local Routing Numbers (LRNs) and associated routing records.
- Experience with LERG-related activities NRUF and RND reports.
- Experience supporting automation and system integration activities including database synchronization and API-driven processes.
Were also looking for the preferred skills below. Whether you are proficient or could use some brushing up were happy to support your career development and growth in:
- Experience supporting customer onboarding initiatives inventory audits reporting and operational process improvement.
- Experience developing Business Requirements Use Case (BRUC) and Data Model (DM) documents to meet carriers requirements.
- Experience improving process documentation workflows and standard operating procedures.
- Experience partnering with carriers to support inventory data migrations operational maintenance and service delivery initiatives.
- Experience collaborating with Client Services Network Operations Engineering Provisioning Regulatory Affairs Product Management and external carriers.
Benefits that support every part of your life:
At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.
For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.
For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.
For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.
For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.
For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnions Internal Job Title:
Lead Carrier ProvisioningCompany:
TransUnion LLCRequired Experience:
Unclear Seniority
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more