Nissan Service Advisor

Service Writer / Advisor Nissan
Simi Valley CA
Full-Time Commission

Join a professional family-owned dealership where youre more than just an employee youre part of the team. First Nissan of Simi Valley part of the First Automotive Group is growing and seeking an experienced and motivated Service Advisor to deliver exceptional customer service and help drive our award-winning service department forward.

What Youll Do:

• Serve as the key point of contact between customers and technicians.
• Accurately write repair orders and explain service recommendations.
• Advise customers on needed repairs and maintenance and sell with integrity.
• Provide timely updates to customers on service status.
• Follow up with appointment reminders and post-service communication.
• Maintain high Key Performance Indicator (KPI) scores.

What You Bring:

• Experience as a Service Advisor/ Writer (required).
• Strong automotive knowledge and a passion for customer care.
• Ability to multi-task in a fast-paced environment.
• Familiarity with CDK software (preferred).
• Professional appearance work ethic and a team-oriented mindset.
• Valid Drivers License with a clean driving and background record.
• At least 3 years of stable work history in a customer-facing role.

Benefits Include:

• Competitive commission-based pay.
• Medical Dental Vision insurance.
• 401(k) retirement plan.
• Paid vacation.
• Opportunities for advancement in a supportive growth-driven environment.

If youre ready to grow your career with a dealership that values your experience and drive apply now to join the First Nissan family.