Night Auditor

Ocean Place Resort & Spa
Long Branch NJ

Full-Time Overnight Shift Non-Exempt

Ocean Place Resort & Spa is seeking a detail-oriented and service-focused Night Auditor to join our Front Office team. This critical overnight role combines exceptional guest service with financial accuracy ensuring the hotel operates smoothly while guests enjoy a seamless experience.

The ideal candidate is dependable professional and comfortable balancing financial responsibilities with front desk operations. If you enjoy working independently providing outstanding hospitality and being an essential part of the guest experience wed love to hear from you.

• Welcome guests with professionalism and warmth during overnight hours.
• Process guest check-ins and check-outs efficiently and accurately.
• Respond promptly to guest requests concerns and billing inquiries.
• Provide information regarding hotel amenities services and local attractions.
• Assist guests with internet access wake-up calls and special requests.
• Take and process Fresh Bites orders and coordinate guest needs with appropriate departments.

• Complete all nightly audit procedures and end-of-day financial processes.
• Balance and reconcile Front Desk Rooms and Food & Beverage revenue.
• Post charges process adjustments corrections paid-outs and miscellaneous transactions.
• Verify cash credit card debit card and other payment transactions for accuracy.
• Run required reports and backups and ensure all revenue balances prior to closing the business day.
• Maintain accurate records and support financial integrity across hotel operations.

• Review Front Desk communications and logbooks for shift updates and special requests.
• Maintain awareness of room availability rates packages and promotions.
• Coordinate with Security Housekeeping and other departments to ensure smooth hotel operations.
• Respond appropriately to emergencies and unusual situations in accordance with hotel procedures.
• Prepare contingency and emergency preparedness reports as required.

• Previous hotel hospitality customer service or Front Desk experience preferred.
• Prior Night Audit experience strongly preferred.
• Experience handling cash balancing reports and processing financial transactions.
• Familiarity with hotel property management systems is a plus.

• Exceptional customer service and communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently and make sound decisions during overnight hours.
• Excellent organizational and problem-solving abilities.
• Comfortable working with computers and hotel management software.
• Professional positive and team-oriented attitude.

• Must be available to work overnight shifts.
• Flexibility to work weekends holidays and varying schedules as business needs require.

• Ability to stand walk or sit for extended periods during a shift.
• Ability to lift carry push or pull up to 10 pounds without assistance.
• Ability to bend twist reach and move throughout the property as needed.
• Ability to respond quickly to guest and operational needs during overnight hours.

• Competitive hourly pay
• Health dental and vision benefits for eligible employees
• Paid time off and holiday pay
• Employee discounts and resort perks
• Opportunities for career growth and advancement
• Collaborative and supportive team environment
• Work at one of New Jerseys premier oceanfront destinations

Ocean Place Resort & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are based on qualifications merit and business needs without regard to race color religion sex pregnancy sexual orientation gender identity or expression national origin age disability genetic information veteran status or any other characteristic protected by federal state or local law.

We celebrate diversity and are dedicated to fostering an environment where every team member has the opportunity to succeed and grow.