Network UC Specialist (VTCCircuits)

We are seeking a Network / UC Specialist (VTC/Circuits)to provide circuit management and unified communications support to sustain reliable connectivity and conferencing capabilities in secure environments. This role coordinates telecommunications service actions supports VTC readiness tracks issues through closure and produces time-sensitive reporting and documentation required for operational continuity.

*This position is contingent upon contract award.*

Responsibilities:

• Manage the end-to-end lifecycle of telecommunications circuits including submitting and tracking Telecommunications Service Requests (TSRs) web orders and service provisioning activities while coordinating with external service providers to ensure timely delivery and validating services against authorized Telecommunications Service Orders (TSOs).
• Maintain comprehensive circuit inventory records historical documentation and configuration data conducting periodic audits revalidations and compliance reviews to ensure accuracy accountability and adherence to organizational standards.
• Provide operational support for Video Teleconferencing (VTC) environments including installation maintenance upgrades and troubleshooting of conferencing hardware software codecs displays and related communications equipment to ensure high system availability and performance.
• Monitor and troubleshoot VTC network connectivity bandwidth utilization and telecommunications services coordinating conference support activities and rapidly resolving connectivity service and performance issues to minimize operational disruptions.
• Prepare and deliver circuit completion exception and status reports within established timelines while providing recurring updates to leadership and stakeholders on open telecommunications and VTC issues service requests and project progress.
• Other duties as assigned.

Qualifications:

• Years of Experience: 3 years circuit management telecom VTC or network support.
• Education Level: Bachelors degree in IT/Business (preferred); equivalent experience considered.
• Clearance Requirements: Must have active Top Secret (TS) clearance.
• Certification Requirements: CompTIA Security or CCNA (preferred).
• Travel may be required for role.
• Any other work-related qualifications needed for the role: Working knowledge of DISA circuit processes and telecom workflows; strong documentation and customer coordination skills.

About Us
Diné Development Corporation (DDC) is a Navajo Nationowned family of companies that provides government agencies and commercial organizations with high-quality IT professional environmental and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.

Benefits
Eligible full-time employees receive a comprehensive benefits package including medical dental vision life and disability coverage retirement savings with company match and paid time off. Additional benefits include voluntary supplemental benefits access to an employee assistance program and educational assistance with tuition reimbursement.

Equal Opportunity & Compliance Statement
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race color religion sex sexual orientation gender identity national origin or for inquiring about discussing or disclosing information about compensation or any other basis prohibited by law. We participate in E-Verify.

DDC is committed to providing equal employment opportunities to all applicants and employees. If you require a reasonable accommodation to participate in the application or interview process please contact Recruiting for assistance